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Lexus of North Miami
North Miami, FL
3,239 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,239 reviews
January 20, 2021
I had a great experience buying my NX 300. Jose Figueroa was very helpful and proactive, the dealer has a great customer service team ….Good job guys!! was very helpful and proactive, the dealer has a great customer service team ….Good job guys!! More
by hugo_aviles01
January 14, 2021
Honestly I’m very disappointed by the whole Lexus service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a mee service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a meeting with Mr Rubenfeld ans he didn’t even show up. More
by Rachelmbiango
January 14, 2021
Excellent service and attention from start to finish. My salesperson, Luis, made sure everything ran as smoothly as possible. Will definitely be back for my next vehicle purchase salesperson, Luis, made sure everything ran as smoothly as possible. Will definitely be back for my next vehicle purchase More
by jealmeida86
January 14, 2021
I have been having a horrible experience with the service department of this dealership. My car wouldn't start and they told me it was oil contamination. It cost me my insurance deductible for them to fix it department of this dealership. My car wouldn't start and they told me it was oil contamination. It cost me my insurance deductible for them to fix it. Only 1 week later I go to a different gas station and same exact thing, my car wouldn't start and they tell me it's gas contamination AGAIN!!! what are the odds of that!??? Since then, I have been waiting to hear back for 5 days...radio silence. The manager gave me an appointment and I was waiting for an hour and he never showed up!!! what kind of service is that!? IT IS TOTALLY DISRESPECTFUL. At this point, I am too afraid to have them fix my car, I have no idea what's going on, and they keep me totally in the dark. More
by stevedmiami
Employees Worked With
January 10, 2021
I had the most outstanding experience with the purchase of my Lexus NX. I was extremely happy with the customer service and knowledge skills provided by Denis Shadrin. Denis has met and fulfilled all of of my Lexus NX. I was extremely happy with the customer service and knowledge skills provided by Denis Shadrin. Denis has met and fulfilled all of my expectations during the purchase of my car. I am truly thrilled that I had such an amazing salesman with me! I am also grateful to Lexus of North Miami team for making my sales transaction smooth and comforting and I really appreciate Denis for helping me choose the car of my dreams! More
by AZ33180
Employees Worked With
January 08, 2021
Luis Portillo was an excellent salesman. I wasn’t even coming in to buy, I was still in the shopping around phase. Well I never made it past my visit to Lexus of North Miami. Luis was genuine, very knowle coming in to buy, I was still in the shopping around phase. Well I never made it past my visit to Lexus of North Miami. Luis was genuine, very knowledgeable about the cars, not pushy, never felt rehearsed and made me feel at ease purchasing a car from him knowing that I wasn’t being tricked or ripped off. He spent hours working with me to obtain the best deal. He always answered my calls even after the purchase and has been fantastic at communicating and following up with my inquiries. I still say hi to him almost every time I come back to Lexus for maintenance. I will be recommending him and Lexus of North Miami to anyone who wants to purchase a vehicle. More
by nataliemarie87
Employees Worked With
January 07, 2021
Carlos was a great help and made me comfortable. Carlos and Jake are the reason that I did not leave lexus for another brand. Highly recommended. and Jake are the reason that I did not leave lexus for another brand. Highly recommended. More
by viktor.klajn
January 07, 2021
The smoothest car purchase I’ve had, Carlos assured I had everything I wanted and made it a very pleasant shopping experience I would highly recommend asking for him if you are looking to buy or lease a car. everything I wanted and made it a very pleasant shopping experience I would highly recommend asking for him if you are looking to buy or lease a car. More
by Jassmyn
Employees Worked With
January 07, 2021
Very happy with my purchase - Louis helped me out - the dealership was great. All Things done in house : thank you for helping me to find this car dealership was great. All Things done in house : thank you for helping me to find this car More
by Newlexus
Employees Worked With
Other Employees :
Gabriel insurance nation , Wayne Sommer
January 07, 2021
A little out of the way for me but worth the trip. Hard to shop during this period of pandemic but Luis did his best to make it safe . to shop during this period of pandemic but Luis did his best to make it safe . More
by Dsackser
Employees Worked With
