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Lexus of North Miami

North Miami, FL

4.6
3,236 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,236 reviews

March 03, 2021

Denis was great found me the car that I like and got me approved as a first time buyer !! Thank you very much Will recommend to all my friends More

by s170
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lexus of North Miami responded

We're thrilled to hear that Denis made your first car-buying experience so rewarding! Welcome to the Lexus of North Miami family, and congratulations on your new vehicle!

March 03, 2021

Sean Kamal, who I now know is actually the General Sales Manager of this store, is shockingly arrogant, full of himself, and profane. Was extremely rude and disrespectful right at the door. Horrible experie More

by Mauricio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Service was very good and provided timely updates Quality was acceptable and paint good Contact person send pictures with progress, She respond to my calls More

by George Mikhaylov
Recommend Dealer
Yes
Employees Worked With
Mohamed Ali
Mar 02, 2021 -

Lexus of North Miami responded

George - Thank you for taking the time to share! Hearing that you had such a successful experience working with the Lexus of North Miami team made our day. Drive safely, and we hope to see you back next time!

March 01, 2021

Best dealership in the whole Florida. And you have the best seller Maria, always very satisfied with you...congrats awesome job! Im glad to join Lexus family More

by bruguet1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 01, 2021 -

Lexus of North Miami responded

Welcome to the Lexus family! We are proud to read your glowing feedback about Maria and the team. Thank you from all of us at Lexus of North Miami!

February 28, 2021

Maria is very nice, attentive and always ready to help. I recommend it if you want to buy your car. Thank you Maria. Xxxx xx More

by mirielkys.glez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 01, 2021 -

Lexus of North Miami responded

Thank you for the wonderful feedback about Maria! All of us at Lexus of North Miami appreciate your business and wish you safe travels in your new vehicle.

February 27, 2021

Great Experience!Everything went smoothly.My husband Great Experience! Everything went smoothly. My husband found their Advertisement on Facebook. I called, and got my car at the same day brought to my More

by Natalya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksandr Domanski
Mar 01, 2021 -

Lexus of North Miami responded

Natalya - Thank you so much to you and your husband for trusting us with your business! It was our pleasure to assist with your purchase and we hope that you're enjoying your new vehicle. Congratulations from everyone here at Lexus of North Miami!

February 27, 2021

Luis was on top of the process and really made it all happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful. More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of North Miami responded

Thank you, Lana, for sharing your feedback. We're happy to hear that Luis took care of you throughout the process as we try to deliver a seamless experience. Safe travels from everyone at Lexus of North Miami!

February 26, 2021

Denis was very professional and very nice! We highly recommend him! Excellent customer service! Denis made it process of getting our new Lexus very easy. Thank you Denis! More

by givencysasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Lexus of North Miami responded

Thank you for posting about your 5-star experience with Denis. It was a pleasure to have your business at Lexus of North Miami and we hope that you are enjoying your Lexus!

February 23, 2021

Friendly staff and excellent service! Always a great experience at Lexus of North Miami. Special thanks to Benny Zavala, Ed Rubenfeld, and the Parts Department. More

by lexs32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Zavala
Feb 23, 2021 -

Lexus of North Miami responded

Thank you for your continued support of Lexus of North Miami! We look forward to your next visit with us.

February 19, 2021

So happy with the service at Lexus of North Miami! Luis made the buying process so smooth and easy and worked with my tight schedule to make sure I was in and out. By far the smoothest purchase experience More

by keylamartinez1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Ferreira
Feb 22, 2021 -

Lexus of North Miami responded

Thanks for stopping by to review Lexus of North Miami! We are committed to taking care of customers and it's fantastic to hear that Luis is doing his job right. Our team looks forward to working with you in the future!

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