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Lexus of North Miami

North Miami, FL

4.6
3,236 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,236 reviews

March 27, 2021

Denis was great! Helped us pick out the perfect car for me and answered our numerous questions. 10/10 I would recommend to everyone I know! More

by Halyna Hnatkiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of North Miami responded

Congratulations on your new car, Halyna! It is terrific to hear that Denis was so helpful and informative throughout the purchase process. Thank you from all of us at Lexus of North Miami!

March 26, 2021

I WILL NEVER EVER EVER BUY A CAR FROM HERE AGAIN!! When I was at the dealership buying a car a few years ago everyone was so helpful and friendly. The customer service went out of the window immediately af More

by Shania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed Bukhari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Ferreira, Mabel Morejon
Apr 06, 2021 -

Lexus of North Miami responded

Shania - I am very concerned to read this feedback, as we strive to deliver the same high level of service and care during every step of the process. It is disappointing that you have had trouble getting in touch with our team and I would like to step in to address your concerns as soon as possible. I will look for your contact information in our system, but in case I can't find it, please give me a call at your earliest convenience. Thank you, Maritsa Campos - Customer Relations Manager - 786-528-3871

March 22, 2021

Un exelente servicio personaliado, la atencion es lo Maximo hacen que el negocio que te presentan sea el mejor para ti recomendados al 100% no dejes de visitarlos Lexus North Miami More

by Jesusnblanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 23, 2021 -

Lexus of North Miami responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo de Lexus of North Miami. Apreciamos su apoyo y esperamos volver a verle en el futuro!

March 22, 2021

She is perfect 👌 she is the best !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!She had incredibly Lexus know !! Well done 👍 and Alex is the best !! That team !!! We loved it thanks !! More

by luisguillermo45
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Mar 23, 2021 -

Lexus of North Miami responded

Thank you for your business and your glowing feedback about our team! We are happy to have you as a Lexus of North Miami customer and we wish you many happy miles ahead!

March 18, 2021

One of the best experience we had with Lexus dealer since we bought our first Lexus. Mouayad Alkabouni was fantastic he was the one that made this purchase possible . Thank you Mo, Gus and Tod for working wi More

by Tonyalmeida45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Lexus of North Miami responded

Congratulations on your new car! We are delighted that our team made you and your wife such happy customers. Thank you for giving Lexus of North Miami your business and positive review!

March 18, 2021

Denis Shadrin provided Excellent Personal Service. He went above and beyond all possible expectations. Thank you Denis, for everything, you are the best. Eric Bronshtein More

by EricBronshtein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Lexus of North Miami responded

Eric - Thank you for the great review! We are very proud to have earned your business and happy to hear that Denis and the team delivered such a seamless purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you again at Lexus of North Miami!

March 11, 2021

I've worked with Matthew before, and specifically requested him for the paperwork on this purchase (my fourth Lexus from Lexus of North Miami) because he is so thorough, attentive and helpful. He's More

by Ebkula
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Lexus of North Miami responded

We are delighted to have you as a returning customer! Your confidence in Matthew means a lot to us and we are thrilled that he was able to provide another five-star purchase experience. Thank you from all of us at Lexus of North Miami and congratulations on your new car!

March 05, 2021

Always a great experience at north miami and my salesperson Maria was fantastic as usual. Very helpful and friendly. They always get the job done! More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 05, 2021 -

Lexus of North Miami responded

We're so lucky to have you in the Lexus of North Miami family Ryan! It's fantastic to hear that Maria delivered another exceptional car-buying experience. We hope you're loving your new vehicle!

March 04, 2021

I had a great experience with Maria! She was professional, sweet, fun and she took care of me. She followed up on some concerns and reached to out on a holiday. Awesome salesperson! More

by Janet M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Mar 04, 2021 -

Lexus of North Miami responded

Janet - There is nothing we love more than hearing that our customers are having fun working with our Lexus of North Miami team. Thank you for the rave review about Maria! We hope that you're enjoying your vehicle and we wish you safe driving.

March 03, 2021

Excellent service all around. Everyone is eager to assist. There’s no denying that this is the best dealership I’ve had the pleasure of doing business with. Also, Luis Portillo is a class act. He was More

by taveras_joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Ali
Mar 03, 2021 -

Lexus of North Miami responded

Reviews like this one mean the world to us, Joseph! It's fantastic to hear that Luis and Matthew made your car-buying experience exceptional, and we'll be sure to let them both know how much you appreciated their help. Thank you for trusting Lexus of North Miami with your business - we hope you're loving your new vehicle!

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