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Lexus of Naperville - Service Center

Naperville, IL

4.4
105 Reviews

105 Reviews of Lexus of Naperville - Service Center

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September 08, 2023

after waiting 11 months for extra key not dealership fault. found information onAPP.lexus. corporate needs some work More

by mhkauffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick VanPelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Excellent service. Service was done quickly and communication was timely and professional as always. Thank you to Cindy and Jeff for always providing a great experien More

by Jen_ott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy and Jeff
September 07, 2023

Lexus of Naperville always provides great service, including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing nece More

by LOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
September 06, 2023

Excellent job with the service on my car. They were very responsive to my needs.,.. More

by HAMPTON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
September 05, 2023

friendly informed staff with interest in the customers needs. Willing to work with the client to sort through options. and choices. More

by jnavota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Longino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Working with Eric was great. He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me More

by becalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Lexus Naperville have a great service as customer I like to recommend my friends and family More

by RONEYTHAKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AP Yagnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

This was my 5000 mile service on my new car. The service assoicate was helpful and got me in and out within a hour. More

by scottzweep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Lala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More

by ADSUSAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George DeVries
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Cindy Wilson was great. Explained the service I need and didn’t need. You need more people like her. More

by t.mila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Wilson
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