105 Reviews of Lexus of Naperville - Service Center
after waiting 11 months for extra key not dealership fault. found information onAPP.lexus. corporate needs some work fault. found information onAPP.lexus. corporate needs some work More
Excellent service. Service was done quickly and communication was timely and professional as always. Thank you to Cindy and Jeff for always providing a great experien Service was done quickly and communication was timely and professional as always. Thank you to Cindy and Jeff for always providing a great experience in service More
Lexus of Naperville always provides great service, including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing nece including thorough inspection of vehicles, estimates of work recommended, keeping the customer informed of service issues and status, completing necessary work on time, providing a loaner vehicle, and delivering a clean serviced vehicle. The service advisor, Cindy Wilson, working on my service order is to be commended for providing an excellent customer experience, and going above and beyond to ensure the customer experience was outstanding from start to finish. The service professionals working on my care not only resolved all issues satisfactorily, but ensured my Lexus was returned it in clean and pristine condition. More
friendly informed staff with interest in the customers needs. Willing to work with the client to sort through options. and choices. needs. Willing to work with the client to sort through options. and choices. More
Working with Eric was great. He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me He was thorough in his review of what was to be done. His kind and caring approach put me at ease…as cars and maintenance needs create angst for me. Lexus is fortunate to have him! More
Friendly staff. Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend Quick turn around. Good ambience of waiting room. Easy appointments. AP USA family friend More