Lexus of Milwaukee - Service Center

This Lexus dealership is one of the best in Wisconsin ! customer service skills are excellent. They keep you updated on your vehicle services and are very understanding. I would highly recommend this deal customer service skills are excellent. They keep you updated on your vehicle services and are very understanding. I would highly recommend this dealership! More

Every time I have my Lexus serviced the experience has been excellent. The all the staff is exceptional, very knowledgeable and professional in handling any request. been excellent. The all the staff is exceptional, very knowledgeable and professional in handling any request. More

I always knew Lexus stood by their brand, but this dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when I bring them a minor issue because it's a challenge to figure it out. the service dept is a saint! I have not come across an issue that they haven't been able to repair. GET THE EXTENDED WARRANTY. It's worth its weight in gold! My car drives like it's brand new every time I get it back. Thank you and I am a loyal customer for life! More

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their service needs done there. The level of service was a true luxury feel. More

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the ove service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the overall cost was low. I am delighted with the service from this dealership and will recommend all Lexus owners to take advantage of the location. More

Love the professionalism and kindness of Minna. She treated me like family and not like she just wanted my money. I needed help making a decision and research for a car that fits my budget and family l treated me like family and not like she just wanted my money. I needed help making a decision and research for a car that fits my budget and family life. Minna help me figure out my finances went I truly appreciate. I am very knowledgeable on my choices and when I’m ready to get my car I know exactly who to go to. I was recommended to Minna and I will recommend her to everybody I know. More

Incompetent financial services team. DO NOT buy a car from them out of state. Almost 2 moths and no title because milage is 1 mile off. Preventing me from exporting my car with my relocation. They also k from them out of state. Almost 2 moths and no title because milage is 1 mile off. Preventing me from exporting my car with my relocation. They also keep saying their phones don't work. Apparently they don't have cell phones in Milwaukee. This dealership is an embarrassment to the brand. More

service was great Thank you very much Pete for providing us with very best service. Everything was nice and easy. We are very happy wit our service and it was a pleasur Thank you very much Pete for providing us with very best service. Everything was nice and easy. We are very happy wit our service and it was a pleasure to meet you. We will see you again for our next car or just to say hi to you. Thanks. More

Bad/good experience This review is for two service consultants from lexus of milwaukee. One star for John Bell and five stars for Peter Arnett. That's where the overall t This review is for two service consultants from lexus of milwaukee. One star for John Bell and five stars for Peter Arnett. That's where the overall three stars came from. John cancelled my appointment twice and eventually moved it to the day he left the company permanently (he left one hour before the appointment). It turned out to be that Peter Arnett voluntarily took over my case but had to start over the investigation on the vehicle issue. Giving one star to a person who has left may not be fair to Lexus of Milwaukee...so I may update my review any time in the future. More

Pete was awesome. Took care of my car like it was his own. Fantastic customer service. I will always ask for him when visiting service. own. Fantastic customer service. I will always ask for him when visiting service. More