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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
90 Reviews

90 Reviews of Lexus of Milwaukee - Service Center

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December 12, 2020

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by jeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 22, 2020 -

Lexus of Milwaukee responded

Hello Jeski, thanks for sharing your recent service experience with us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 12, 2020

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the ove More

by Nioko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Milwaukee responded

We hope everything was handled to your expectations, Nioko. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 05, 2020

Love the professionalism and kindness of Minna. She treated me like family and not like she just wanted my money. I needed help making a decision and research for a car that fits my budget and family l More

by hensontye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minna Spivey
Dec 07, 2020 -

Lexus of Milwaukee responded

Thank you so much for sharing your recent experience with us, Hensontye! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 04, 2020

Incompetent financial services team. DO NOT buy a car from them out of state. Almost 2 moths and no title because milage is 1 mile off. Preventing me from exporting my car with my relocation. They also k More

by Gerry
Customer Service
Recommend Dealer
No
Employees Worked With
P Walden
Nov 06, 2020 -

Lexus of Milwaukee responded

If you would like to discuss your experience in more detail, please give us a call at (414) 228-9000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

March 26, 2020

service was great Thank you very much Pete for providing us with very best service. Everything was nice and easy. We are very happy wit our service and it was a pleasur More

by ameagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Mar 28, 2020 -

Lexus of Milwaukee responded

Thanks for sharing your recent service experience with us, Ameagher! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 19, 2020

Bad/good experience This review is for two service consultants from lexus of milwaukee. One star for John Bell and five stars for Peter Arnett. That's where the overall t More

by zhongmin.du
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Arnett, John Bell
Apr 27, 2020 -

Lexus of Milwaukee responded

Zhongmin.du, thank you for sharing your recent experience! Your comments play a key role in the success of our business. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2020

Pete was awesome. Took care of my car like it was his own. Fantastic customer service. I will always ask for him when visiting service. More

by Liz
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Feb 23, 2020 -

Lexus of Milwaukee responded

Liz, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2020

Amazing place, with amazing and exceptional employees ready to meet demands and sit down with you and consolidate with a variety of options to your standards and choosing! More

by Ricky
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Pete Stein, Michael Queen, Cecilia Colon, Matt Markiewicz
Jan 31, 2020 -

Lexus of Milwaukee responded

Ricky, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2019

Service experience The complimentary service experience for my Lexus was great. The advisor Chad was very courteous and efficient. Overall very satisfied by the visit an More

by KV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Selode
Oct 28, 2019 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, Kv! Please let us know if there is ever anything else we can assist you with. Safe travels!

September 24, 2019

Customer Service Fantastic and prompt service is always provided. Staff is very professional and courteous. Appointment times are always kept and there is no wasted ti More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Selode, Kelli Stenlkyft
Sep 26, 2019 -

Lexus of Milwaukee responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and that everything was completed quickly and to your satisfaction! We hope you continue to choose us for all your automotive needs! Take care!

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