Back

Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
90 Reviews

90 Reviews of Lexus of Milwaukee - Service Center

Sort by
February 15, 2021

had an amazing experience at this dealership! Everyone was very nice and straight to the point. I dealt mainly with Dmitry in service. He went above and beyond with making sure everything was taken care More

by Mariaty
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

I'm always treated with courtesy and respect when I take my car in for service. They greet me promptly and take care of the service promptly. I would reccomend Lexus of Milwaukee to all! More

by poolercleaner9
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
January 12, 2021

Wonderful experience! My service advisor exceeded all of my expections. He was friendly, knowledgeable, and very conscientious of my time. Highly recommend the entire service team, at Lexus of Milwaukee. More

by Lakers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by Terri E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

love this place! I came for a oil change in a car and I was immediately given excellent customer service. From the time I entered to the time I exited, I was given the highest level of comfort and luxury. More

by Rohden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Elrod, Peter Arnett
January 02, 2021

Jackson is a knowledgeable, reliable, and detail oriented sales associate if you need to buy yourself a new car punctually, I highly recommend him and his colleagues. Thank you again Jackson. More

by Jee Casper
Recommend Dealer
Yes
Employees Worked With
Jackson Struebing
December 16, 2020

Lexus of Milwaukee has restored some of my faith in car dealerships. I only have experience with their service department, but everything on the business side of things was relatively seamless and on par More

by Tom NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 17, 2020 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, Tom Nx! Please let us know if there is ever anything else we can assist you with.

December 15, 2020

This Lexus dealership is one of the best in Wisconsin ! customer service skills are excellent. They keep you updated on your vehicle services and are very understanding. I would highly recommend this deal More

by Jake Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Dec 17, 2020 -

Lexus of Milwaukee responded

Thanks for sharing your recent service experience with us, Jake Allan! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs.

December 15, 2020

Every time I have my Lexus serviced the experience has been excellent. The all the staff is exceptional, very knowledgeable and professional in handling any request. More

by Teresa castleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 17, 2020 -

Lexus of Milwaukee responded

We're glad to hear our Staff took such great care of you, Teresa Castleman! We hope we can continue to be of service to you down the road!

December 13, 2020

I always knew Lexus stood by their brand, but this dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when More

by Carenthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod, Peter Arnett
Dec 24, 2020 -

Lexus of Milwaukee responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

...
7