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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
90 Reviews

90 Reviews of Lexus of Milwaukee - Service Center

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July 24, 2021

The people were friendly and helpfull. The repair was excellent and who ever detailed my car should be given a free lunch. they did a fantastic job. More

by Sharonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Elrod, Peter Arnett
Jul 26, 2021 -

Lexus of Milwaukee responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2021

They were very quick and efficient getting my service needs taken care of and best of all the car was washed when done. Great job More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Jul 23, 2021 -

Lexus of Milwaukee responded

Hi Marcy, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2021

Reason for call: to talk to the parts department. I was hung up on from a guy in the service department while explaining the difficulty to get through to the parts department. This is simply poor service. More

by RX330 Guy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Managers name not taken.
June 21, 2021

I have had service on my car here multiple times and each experience was top notch! They treat you with kindness and respect while doing great work on your car. I want to always drive a Lexus so I can cont More

by Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Jun 22, 2021 -

Lexus of Milwaukee responded

Hi, we're glad to hear that everything was completed to your satisfaction, Joshua! Please let us know if there is ever anything else we can assist you with. Safe travels.

May 08, 2021

Was called to let me know I could bring my car in earlier at my convenience the day of my appointment. They had me out the door just under the time they promised. Both Scott and Terrel were a pleasure to w More

by Bmleziva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrel, Scott Elrod
May 10, 2021 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2021

The service was great I went in for oil change they did a full inspection on my vehicle washed it and vacuumed it out and I also purchased a new key the eternity key so I've never have to worry about and bro More

by Serenajackson08@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod, Peter Arnett, Maureena sindric
Apr 14, 2021 -

Lexus of Milwaukee responded

Serena, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

Excellent service!! Dimitri was the best! I dropped my car off and was given a loaner car so I didn’t have to wait. My car was serviced and detailed when I picked it up. Great experience. More

by Ared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Excellent customer service. The staff are knowledgeable, well trained, and thorough. ALWAYS, a pleasant experience. Thank you Lexus of Milwaukee! We will be back for sure !! More

by Lori L
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

By far the most professional and thorough dealership and maintenance crew I have ever had the pleasure of doing business with. I could go on for hours about how incredible they are, but just in general made More

by lyadforester08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod, Peter Arnett
February 15, 2021

Excellent customer service! I brought the car in for an oil change and the maintenance crew found a differential leak that was covered by my warranty. The service folks gave me an RX loaner vehicle for th More

by Joyce j
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
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