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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
90 Reviews

90 Reviews of Lexus of Milwaukee - Service Center

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August 31, 2024

Saw Shane for the first time today, blown away by the service despite how busy the service drive was. Will definitely be back! More

by cignifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Sep 06, 2024 -

Lexus of Milwaukee responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

August 02, 2024

Justin was the guy I initalled purchase the car from which I love but i was having troubles understanding the technology so i have come in a few times to get help and Tech Ben is the best. He is extreme More

by liga_schubach
Recommend Dealer
Yes
Employees Worked With
Justin Dehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Lexus of Milwaukee responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

July 12, 2024

I recently had my car serviced at Lexus of Milwaukee. I worked with Bella Baker, who was excellent to work with. The service department found an oil leak coming from the timing cover. Bella was great; sh More

by stucker
Recommend Dealer
Yes
Employees Worked With
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Lexus of Milwaukee responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again!

July 11, 2024

Very impressed with the service that was provided? Thank you very much. Service writer was 100% on point in all aspects. More

by Rob Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Milwaukee responded

Hi Rob, here at Lexus of Milwaukee, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

July 10, 2024

Dmitry Kapralov has been helping me with all questions and concerns I’ve had about a number of Lexus vehicles over the years. It’s always difficult to find someone that’s passionate and knowledgeable but More

by RomanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Milwaukee responded

Hi Romank, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

Tech Ben was very helpful and not judgmental with my short coming. Thank you so much! More

by cahansen11
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Brought my car in for service and had a wonderful experience. Bella was great and Tech Ben got the app all linked up and showed me a few things on my car while I was waiting! Thanks for the great ser More

by davidbarrycohen
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Lexus of Milwaukee responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Milwaukee. Our team is available should you require any extra help.

June 02, 2024

Ms.Bella Baker I just want to say thank you for your hard work in saving the day. I really appreciate you you did more than help me with my car. You comfort me at the same time. I’m happy to choose Lexus as More

by Kameela Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
Jun 03, 2024 -

Lexus of Milwaukee responded

Hello Kameela, we appreciate you taking the time to leave us this feedback. Safe travels!

May 30, 2024

I’m am a retired car guy. Best dealership I’ve worked with in a long time. Bella, my service advisor is top notch. She is attentive and answered all my questions. Excellent to More

by garyg1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kranitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorne Hara
May 31, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2024

I came in for my first service on my new RX, which I love BTW and Tech Ben gave refresher course on all the features of my car. He is so easy to understand and to learn from. If you every have questions abou More

by smharris71
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lexus of Milwaukee responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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