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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
90 Reviews

90 Reviews of Lexus of Milwaukee - Service Center

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November 26, 2024

I bought my car from Lexus of Brookfield but I came to Lexus of Milwaukee with questions about 2019 NX and I was blown away by Tech Ben! His knowledge, technical ability, kindness and most of all patience More

by Pmerget
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Lexus of Milwaukee responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Bella was fabulous! She understood exactly what I needed and kept me informed throughout the routine maintenance process. I look forward to working with her again. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you, Carol! We hope we can continue to be of service to you down the road!

October 29, 2024

Dmitry Kapralov very clearly loves taking care of his customers. He always helps me decide what's best for me and my vehicles. I wouldn't trust anyone else! More

by Bw92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

Thanks Dmitry with your help getting a great deal on tires. Always great working with you! More

by amywelhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2024

Bella is my service advisor and I have been going to her for years- now that she is at Lexus of Milwaukee, so is my business! She is excellent at what she does, very honest, and a great communicator. More

by Mcm24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lexus of Milwaukee responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

September 30, 2024

My dad always has me bring my car to Lexus of Milwaukee because of the great service and personable employees like Shane who help us decide the right service to do to our cars More

by everlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Oct 05, 2024 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

September 30, 2024

Shane has always been great and helped us with all of our service needs! 5 stars! More

by Trexill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Oct 05, 2024 -

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

September 30, 2024

Very productive, very professional work teamwork and great communication skills with the staff and customers More

by monicalr1275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Stover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lexus of Milwaukee responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2024

Have been servicing my lexus here for years and Dmitry has always been a pleasure to work with. More

by Dogeatdog585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of Milwaukee responded

Hello, we're glad to hear you found Dmitry to be so helpful. Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

Shane has always taken fantastic care of our 3 vehicles. We followed him from Lexus of Brookfield to Milwaukee! Great service and experiences! More

by cignifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Sep 06, 2024 -

Lexus of Milwaukee responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

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