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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
96 Reviews

96 Reviews of Lexus of Milwaukee - Service Center

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April 25, 2025

We purchased our Lexus RX350h five months ago from the Lexus of Milwaukee dealership. We were so impressed by our experience that we chose to return for maintenance service even though we live in Michigan More

by lrorch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Richie my service advisor was excellent and took care of everything to 100 percent satisfaction. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Ngandu
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Prompt service. Kept me well informed as to needed repairs and associated costs of work needing to be done. More

by lap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lexus of Milwaukee responded

Hello, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 12, 2025

I recently had my 2025 Lexus ES 350 serviced with Bella Baker. She was very knowledgeable, friendly, and committed to excellent service. Great job, Bella. I will be back. More

by stucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus of Milwaukee responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Eddie was very helpful and resolved all of the issues that came up in addition to routine maintenance. More

by beyondgroundhogday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Lexus of Milwaukee responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Milwaukee. Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Lexus of Milwaukee is helpful and friendly with any car needs that arise! Ben K is responsive and knowledgeable, helping when needed. Highly recommend More

by KB
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Kranitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lexus of Milwaukee responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

January 27, 2025

Ben was very helpful to me today after an appointment that I had with another individual was not available when I got here. I bought my car from him and we have had a good relationship since. More

by SHARON_KABOORD
Recommend Dealer
Yes
Employees Worked With
Ben Kranitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Lexus of Milwaukee responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, and have a fantastic day!

November 26, 2024

I bought my car from Lexus of Brookfield but I came to Lexus of Milwaukee with questions about 2019 NX and I was blown away by Tech Ben! His knowledge, technical ability, kindness and most of all patience More

by Pmerget
Recommend Dealer
Yes
Employees Worked With
Benjamin "Tech Ben" Bausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Lexus of Milwaukee responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Bella was fabulous! She understood exactly what I needed and kept me informed throughout the routine maintenance process. I look forward to working with her again. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Lexus of Milwaukee responded

We're glad to hear our staff took such great care of you, Carol! We hope we can continue to be of service to you down the road!

October 29, 2024

Dmitry Kapralov very clearly loves taking care of his customers. He always helps me decide what's best for me and my vehicles. I wouldn't trust anyone else! More

by Bw92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lexus of Milwaukee responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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