Lexus of Maplewood - Service Center
Maplewood, MN
661 Reviews of Lexus of Maplewood - Service Center
Worst experience I have EVER had at any dealership, much less a Lexus dealership. Had problem that should've been covered under warranty, was told over the phone only that it "wasn't their problem" and when less a Lexus dealership. Had problem that should've been covered under warranty, was told over the phone only that it "wasn't their problem" and when I asked how this problem could've possibly have happened due to something we did on a car with 3000 miles, I was given a "Look, I"m just telling you what my tech told me, there is nothing we can do for you". Even when I went to pick up my car they were rude. I went to Lexus of Wayzata, they had the problem corrected and we were on our way in a half an hour. I give Lexus of Maplewood an F! I would never even let them change my oil again! More