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Lexus of Madison

Middleton, WI

5.0
206 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 206 reviews

August 23, 2020

Service was excellent! I felt like an honored guest. It was my first visit to Lexus so I didn’t know what to expect. Everyone was friendly, kind, and down to earth. More

by Mvent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riese , Mike Sherwood
Aug 24, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are delighted to know that you found the service to be excellent and that our team was friendly. We value your business and we look forward to any future vistis!

August 19, 2020

Service department was friendly and very helpful. The service provided was well explained and completed in a timely manner. I appreciate the time Lucas took to explain want they found, what was needed an More

by WilsonJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Minerath
Aug 20, 2020 -

Lexus of Madison responded

Hi Wilson, thank you for taking the time to leave a review. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value, and we hope you'll consider us again in the future!

August 09, 2020

Thank You very much for an outstanding service especially to Lucas Minerath who knows what he is doing & very accommodating to our needs. He helped us save our time. Highly recommend this dealership & I wou More

by wilbert.batulan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Minerath, Sean Weaver
Aug 10, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are delighted to know that you were provided with outstanding service, especially from Lucas. We appreciate your recommendations and we are always here to help!

July 30, 2020

All of the people were friendly, they had a sense of humor, they made me feel welcome, and they were clear and answered my questions. More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Jeff. 5 stars for him, too!, DAVID SWEENEY, TIM FELDT, JEFF KLOMP, Dennis Aud, LINDA LABERGE, KAREN HARDRATH, Jerry Prine, Sean Weaver
Jul 31, 2020 -

Lexus of Madison responded

Thank you for the 5-star rating and great review! We are happy to know that our team was friendly, helpful, and attentive during your visit. We appreciate your business!

July 28, 2020

Very reliable dealer. Friendly atmosphere. Very knowledgeable. Great discounts for services rendered. I would recommend this Lexus dealer for oil changes that include Multi inspections. More

by coachshoejanet
Recommend Dealer
Yes
Employees Worked With
Jeff Christman
Jul 29, 2020 -

Lexus of Madison responded

Thank you for the 5-star rating and great review! We are delighted to know that you enjoy our dealership and to know that our team has been friendly and knowledgeable. We appreciate you recommending us! We are always here to help!

July 28, 2020

Work was done on budget, on time and all expectations were met or exceeded. Ryan helped to investigate a part that was under a lifetime warranty. More

by russanderson1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Jul 29, 2020 -

Lexus of Madison responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Ryan. We value your business!

July 23, 2020

Very helpful and knowledgeable staff. I never felt pressured and always felt appreciated. My experience at this dealership was unlike experiences at other dealers (in a positive way) More

by Mark
Recommend Dealer
Yes
Employees Worked With
Joe Fasula, Carlos Cruz, Sean Weaver
Jul 24, 2020 -

Lexus of Madison responded

Mark, thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and to know that our team was helpful and knowledgeable. We appreciate your business and kind words!

July 21, 2020

Love my Lexus SUV. Ryan and Roger did a great job taking care of my service needs. This is my third Lexus SUV. I loved them all. More

by wlee5485
Recommend Dealer
Yes
Employees Worked With
Ryan, Sean Weaver
Jul 22, 2020 -

Lexus of Madison responded

Thank you for the great review! We will be sure to share your kind words with Ryan and Roger and that your beloved Lexus is always taken care of perfectly. Please come back at any time.

July 16, 2020

First of all, everyone was very engaging, warm and welcoming. Joseph greeted us with ‘can I help’ which was exactly what we needed. Lexus was not what we felt would be in our range; we were “just lo More

by Dr Shipley
Recommend Dealer
Yes
Employees Worked With
Joseph 5+ Stars. Cody 5stars as well
Jul 17, 2020 -

Lexus of Madison responded

Hello there, thank you for trusting our expertise to help you find exactly what you were looking for despite your initial hesitations. We are beyond excited to have you in the Lexus Family, and we are looking forward to assisting you again. Enjoy your ride.

July 10, 2020

Seamless no pressure purchase. Kevin along with the entire staff was very friendly and attentive during our visit. Nate and Lance were great too. Closing person was also very friendly and informative. More

by Timstanley230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Lance, Nate and closing gentleman
Jul 11, 2020 -

Lexus of Madison responded

Tim, thank you for taking the time to write a positive review! We are happy to hear Kevin, Nate, and Lance were able to help you find a great car and was able to make your overall experience at our dealership seamless and pressure-free. If you ever need help with your new ride, feel free to give us a call!

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