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Lexus of Madison

Middleton, WI

5.0
206 Reviews

8000 Airport Road

Middleton, WI

53562

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Showing 206 reviews

September 24, 2020

Very please with my first service on my Lexus and very professional and knowledgeable of the car and checking if any recall on my car. Best customer service! More

by Toyota55124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz, Kevin Bossenbroek, Joe Fasula, Renee Petersen, Christine Thibodaux, Mike Sherwood
Sep 25, 2020 -

Lexus of Madison responded

Thank you for taking the time to share your excellent experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach us when we can work with you down the road!

September 21, 2020

The team at Lexus of Madison is truly customer oriented and focused on your overall experience. While still remaining conscious of my time they were able to give me a brief tour of the building and service More

by iStillRunThis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Riesen, Jerry Ortega , Jose Diaz
Sep 22, 2020 -

Lexus of Madison responded

It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Jerry, Nate, and Jose went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback and glowing recommendation. Enjoy your new ride, and we look forward to working with you for years to come!

September 21, 2020

Lexus is one of the most professional dealer I’ve been to and worked with. I worked with Jose Diaz, when I went in to purchased my truck, he were very helpful. More

by uranan.thao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Sep 22, 2020 -

Lexus of Madison responded

Thank you for leaving us a great review! Congratulations on your new Truck!

September 17, 2020

We have purchased all of our cars and had all of our service done exclusively at Lexus of Madison for the past 15 years. We find doing business with Lexus of Madison to be a joy. They are highly caring More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Nate, and Lucas are exceptional., Jose Diaz, Kevin Bossenbroek
Sep 18, 2020 -

Lexus of Madison responded

Thank you for the 5-star rating and great review! We are happy to know that you are a loyal customer and to know that you have had good experiences with us! We are happy to have you a part of the Lexus of Madison family!

September 16, 2020

Very knowledgeable employees. I haven’t had Lexus before. Jose helped me to narrow down to the model that would suits me best and gave a good discount More

by Natalya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Sep 16, 2020 -

Lexus of Madison responded

Thank you for the excellent review, Natalya! We are happy to have been part of your first Lexus purchase and will be sure to share your kind words with Jose! Welcome to the Lexus family; we look forward to working with you again.

September 15, 2020

Fabulous customer service and I felt my car received the highest degree of service. I’m not exactly thrilled that I needed to come up with a minimum amount of words before this review would be accepted. I More

by drstevenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Riesen, Ryan Englehardt
Sep 16, 2020 -

Lexus of Madison responded

Steven, thanks for sharing your fabulous experience with Nate and Ryan! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 12, 2020

Great service and work for the owner and willing to keep the customer happy. The pick up service is great thats why we like lexus of madison. More

by Rankar12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Sep 13, 2020 -

Lexus of Madison responded

Hello! We're so grateful for this 5-Star Review! Customer satisfaction is our main goal, and it pleases us to hear your experience was memorable.

August 28, 2020

It was a fantastic experience. They made my car look brand new !! They did a great job. I will be a return customer . Thank You More

by jeaton48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 29, 2020 -

Lexus of Madison responded

We look forward to your future business. Thanks for sharing and please have a wonderful day, Jeaton!

August 27, 2020

Lucas in service always goes above and beyond! I’m walrus made aware what they’re working on, how much it will cost, and what to look forward to in the next visit. The absolute best experience, every time! More

by emmakauffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 27, 2020 -

Lexus of Madison responded

Thank you for the great review. We will be sure to thank Lucas for always going above and beyond. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 26, 2020

My salesman Kevin was very helpful finding a vehicle and keeping me updated with arrival! Upon receiving the rx 350 it went very smooth I would recommend Kevin for sales in the future More

by KHartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Kevin Bossenbroek
Aug 27, 2020 -

Lexus of Madison responded

Thank you for the positive review and rating! We are happy to know that you had a good sales experience with us and to know that Kevin provided good service. We appreciate you recommending Kevin and we hope to see you again!

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