Lexus of Louisville

Great service! We purchase a new Lexus car from Lexus of Louisville dealership online. They did not have an exact car we wanted. Our sales consultant, Mr. Matt Gand We purchase a new Lexus car from Lexus of Louisville dealership online. They did not have an exact car we wanted. Our sales consultant, Mr. Matt Gandy, was extremely helpful in finding a car we want just in a few days. He personally delivered car to our home (~150 miles from the dealership) and went over the entire paperwork. He provided great introduction to the car features. Thanks for such a great VIP experience. We would definitely recommend this dealership as a place for your new Lexus car purchase, More

Service dept Jordon, my advisor, was easy to work with because he’s very passionate about his job and working with customers. His attitude and friendliness he disp Jordon, my advisor, was easy to work with because he’s very passionate about his job and working with customers. His attitude and friendliness he displays makes customers want to come back. More

Great new car experience Excellent service from start to finish. Really appreciate how thorough Bill Marshall was in guiding us in the process! I would recommend Lexus of Lou Excellent service from start to finish. Really appreciate how thorough Bill Marshall was in guiding us in the process! I would recommend Lexus of Louisville to anyone! More

Consistently Excellent I've had this vehicle for two years and it has been an excellent experience. From the interaction with sales to finance and now with service, I give h I've had this vehicle for two years and it has been an excellent experience. From the interaction with sales to finance and now with service, I give high ratings. Everyone is professional and exhibit customer care. More

Everyone very helpful and personable. Our salesperson Sarah King continuously tried to help us for our needs. Not just sell a vehicle. That was different at other dealerships. She followed Our salesperson Sarah King continuously tried to help us for our needs. Not just sell a vehicle. That was different at other dealerships. She followed up and responded to us appropriately. Jerry in finance was great. Simon and Elliot were supporting as well. Catherine took ample time to explain tech on the RX 450xl. More

Outstanding experience This was our first new car and my experience was truly outstanding. The negotiation process was above board and the bottom line price under discussion This was our first new car and my experience was truly outstanding. The negotiation process was above board and the bottom line price under discussion was clear at the outset. There was no undue waiting and my time wasn't wasted. Bryan was exceptionally knowledgeable and guided me through the entire process. I met Amber at the end and she was efficient and nice as well. I especially appreciated that when additional services were offered, they were explained in detail and the prices were clear. They weren't oversold either. Really just a great low-pressure, almost relaxing experience from start to finish. More

Great car store Give everyone a 10 rating. This is my fourth Es350 from Lexus of Louisville. I did own a BMW but Lexus is a better car. These guys are the best! Give everyone a 10 rating. This is my fourth Es350 from Lexus of Louisville. I did own a BMW but Lexus is a better car. These guys are the best! More

Outstanding and very efficient We did majority of this deal through text and email. Salesman Bill Marshall and sales manager Simon were very professional and great to work with. Hi We did majority of this deal through text and email. Salesman Bill Marshall and sales manager Simon were very professional and great to work with. Highly recommend this dealership! More

Very pleased with John Dean. Excellent communication. John kept me updated with progress. He is very service oriented, informative and professional. A pleasure to work with and knows and exhibits the Le John kept me updated with progress. He is very service oriented, informative and professional. A pleasure to work with and knows and exhibits the Lexus mission. More

The service Dept. Always provides excellent service Cameron listen to your concerns and do everything possible to resolve the problem. The receptionists are friendly while being professional. The Shut Cameron listen to your concerns and do everything possible to resolve the problem. The receptionists are friendly while being professional. The Shuttle drivers Morris and Bob Are friendly and professional. More