Lexus of Louisville

New car purchase Great experience with both sales and support staff. Star treatment. It was an easy decision to make to purchase from this dealership. Left with a grea Great experience with both sales and support staff. Star treatment. It was an easy decision to make to purchase from this dealership. Left with a great feeling More

Excellent dealership and customer service I had a great experience at Lexus of Louisville, and the staff was professional, friendly, and very helpful. Krissy was very knowledgeable and helpfu I had a great experience at Lexus of Louisville, and the staff was professional, friendly, and very helpful. Krissy was very knowledgeable and helpful. Before I went to this dealership, I went to a small car lot, it was raining and cold the 2 salesman did not leave from under the garage they told us to come and talk to them, Krissy came to us in the rain offered us something to drink and stayed with us until we was finish making our decision. She made us feel comfortable, she told us about her family, where she was from. She made is feel more like friends instead of a customer. Thanks Krissy and Lexus of Louisville for making my car buying experience wonderful. More

Excellent dealership! Very helpful and easy to work with, would recommend to anyone in the market for a certified preowned Lexus In the Louisville area. Great service. Very helpful and easy to work with, would recommend to anyone in the market for a certified preowned Lexus In the Louisville area. Great service. More

Fast and courteous service Full 36,000 miles service, 4 new tires and an alignment in less than a couple hours, service and service associates were great, would recommend Lexus Full 36,000 miles service, 4 new tires and an alignment in less than a couple hours, service and service associates were great, would recommend Lexus of Louisville to anyone. More

Awesome experience Usually very stressful process. Louisville Lexus made the process enjoyable. Staff extremely pleasant. Would recommend my friends to this dealershi Usually very stressful process. Louisville Lexus made the process enjoyable. Staff extremely pleasant. Would recommend my friends to this dealership. PS I did buy a car More

Customer Service Customer service at Lexus of Louisville is not the same as it was when it was in the Swope family.They charge an exorbitant amount for service and d Customer service at Lexus of Louisville is not the same as it was when it was in the Swope family.They charge an exorbitant amount for service and don't seem to care if you question their pricing,take it or leave it is their attitude.I know it is a Lexus,but at least work with your customers.Their non chalant demeanor is very frustrating.Count me as a ex customer. More

Service visit Cameron handled my service visit today. He took time to answer all my questions completely and washed my vehicle. I will be back for more. Cameron handled my service visit today. He took time to answer all my questions completely and washed my vehicle. I will be back for more. More

Top notch service department They are always willing to go the extra mile. They had a car waiting for me and called me when mine was complete. Overall a great experience They are always willing to go the extra mile. They had a car waiting for me and called me when mine was complete. Overall a great experience More

Everyone we met were great We had good experience, no pressure to buy. Very happy to let us drive several models. We love the car we bought, it is super quiet inside and has eve We had good experience, no pressure to buy. Very happy to let us drive several models. We love the car we bought, it is super quiet inside and has every feature anyone could want. More

Great in every way! The visit was good in every way, especially when I was met at the front door with a kind greeting by mr Vogt! I actually had fun buying in every way! The visit was good in every way, especially when I was met at the front door with a kind greeting by mr Vogt! I actually had fun buying a car.!!! More