Lexus of Louisville

Battery issue resolved I had a failing battery on Saturday, and went into Lexus of Louisville without an appointment. Cam Rudd who is my service advisor, took care of me rig I had a failing battery on Saturday, and went into Lexus of Louisville without an appointment. Cam Rudd who is my service advisor, took care of me right away. Can always provides excellent service. Jaye Moore the Dept. Manager was also on duty, and really has the Lexus service department top-notch! More

Pleasant Ezperience I came in to Lexus of Louisville to look at and test drive a used vehicle. Because I had made a bad decision a few months earlier (from another car I came in to Lexus of Louisville to look at and test drive a used vehicle. Because I had made a bad decision a few months earlier (from another car dealer entirely) I wanted to get rid of the current vehicle I was driving. (The seats hurt my back.). Little did I know going there that I would be able to make a deal. However, my salesman Tom was very down to Earth, patient and non-pushy. They came back with numbers I was most pleased with and the experience was all around a pleasant one.. I really feel this dealership went above and beyond to earn my business, and I could not be happier with the used Lexus LS 460 I purchased.. Looking forward to many years of driving enjoyment. This dealership is top notch and I will be recommending it to all my friends and neighbors. No hassle, and the people there are not money-centric ...but definitely people centric! Cannot recommend this dealership enough! What are you waiting for? 😀 More

Happy Customer Everyone in the Service Department greeted me with a smile. The service to my Lexus was dine in a timely manner. My Lexus was run thru a car wash whi Everyone in the Service Department greeted me with a smile. The service to my Lexus was dine in a timely manner. My Lexus was run thru a car wash which I appreciate. When the passenger side mirror was pushed in, 2 of the Service Department Personnel cane out & corrected it. I also appreciated being informed what to expect in my next visit. More

Great experience Adrian Vogt made buying our new car easy. He had great knowledge of the vehicle and could answer all our questions! That's my review! Adrian Vogt made buying our new car easy. He had great knowledge of the vehicle and could answer all our questions! That's my review! More

105K service The service was done within timeframe I was told, and everyone was very friendly and professional. The customer lounge is very nice, and customer serv The service was done within timeframe I was told, and everyone was very friendly and professional. The customer lounge is very nice, and customer service was excellent. More

Awesome I am extremely please with my Lexus experience. My first Lexus. Everyone was extremely helpful and pleasant. I am enjoying my new car. I would defin I am extremely please with my Lexus experience. My first Lexus. Everyone was extremely helpful and pleasant. I am enjoying my new car. I would definitely recommend to others. More

Great Staff at Lexus of Louisville We had a very pleasant experience at the Lexus of Louisville. And love our new car! Yesssss! James Browning was our sales person who was very perso We had a very pleasant experience at the Lexus of Louisville. And love our new car! Yesssss! James Browning was our sales person who was very personable, patient and efficient, he spent time to locate the right vehicle we now so enjoy. Our experience with the other staff members was also very enjoyable. We may have driven a bit of a distance (out of state) but, it was so well worth it! Thank you all! More

Great Service & Detailing I had a great experience at Lexus of Louisville. I called and scheduled a 30k service and detailing. They took me in at the scheduled time, provided a I had a great experience at Lexus of Louisville. I called and scheduled a 30k service and detailing. They took me in at the scheduled time, provided a loaner, and kept me informed at each step along the way. Jordan did an excellent job describing the process and answering my questions. They have won me over as a life-long customer. More

Outstanding Customer Service My experience with David Nix, Parts Manager, was flawless. He is transparent and credible. Mr. Nix assisted in a purchase I made at a dealership out o My experience with David Nix, Parts Manager, was flawless. He is transparent and credible. Mr. Nix assisted in a purchase I made at a dealership out of state. More

Perfect if You’d get a Keurig Coffeemaker! Salesperson Maggie and Business Member Amber we’re definite 10s! Very professional and efficient! A beautiful dealership, but honestly you need a de Salesperson Maggie and Business Member Amber we’re definite 10s! Very professional and efficient! A beautiful dealership, but honestly you need a decent coffee bar😊 More