Lexus of Louisville
Louisville, KY
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Price The prices are too expensive. I may have to start going to a Toyota dealership to get cheaper prices on oil changes and tire rotation services The prices are too expensive. I may have to start going to a Toyota dealership to get cheaper prices on oil changes and tire rotation services More
Professional and timely Staff were friendly and helpful. Technician was thorough. My first time at this dealership. I will return and do future business at Lexus of Lou Staff were friendly and helpful. Technician was thorough. My first time at this dealership. I will return and do future business at Lexus of Louisville. More
Best service, very courteous This dealership is awesome, everybody I was in contact with were very helpful and courteous. Plus the service is great. Prices are always good and f This dealership is awesome, everybody I was in contact with were very helpful and courteous. Plus the service is great. Prices are always good and fair. More
The best From time you pull into the dealership to the time you pick up your Lexus everyone is attentive and helpful. You will appreciate the Lexus the peopl From time you pull into the dealership to the time you pick up your Lexus everyone is attentive and helpful. You will appreciate the Lexus the people at Lexus! More
Staff very accommodating Sales person Fritz and the rest of the Lexus staff are very accommodating to the needs of the customer. I have been bringing my car to Lexus for over Sales person Fritz and the rest of the Lexus staff are very accommodating to the needs of the customer. I have been bringing my car to Lexus for over 10years. Thank you! More
Great place to purchase a vehicle. First time we have purchased a Lexus and completely satisfied. Our Salesman Tom was very good and explained everything. purchased a Lexus and completely satisfied. Our Salesman Tom was very good and explained everything. More
Professional, informational, Timely. As above. I have leased a Lexus since 2010. Always used this service department, I would not continue giving 5 star ratings if I was dissatisfied w/t As above. I have leased a Lexus since 2010. Always used this service department, I would not continue giving 5 star ratings if I was dissatisfied w/their service. More
Es350 Wonderful dealership with plenty of smiles. It was worth every minute of my time. Thank you Sarah King for being patient with me through the process Wonderful dealership with plenty of smiles. It was worth every minute of my time. Thank you Sarah King for being patient with me through the process of buying a car. More
Tire issue at end of the day I got new tires at Lexus earlier this year and had an issue will a bubble in one of the sidewalks after apparently driving over a curb. After calling I got new tires at Lexus earlier this year and had an issue will a bubble in one of the sidewalks after apparently driving over a curb. After calling ahead they had me bring in my vehicle and I got there about half an hour before closing time. Lexus lined up one of the nicest loaner vehicles around town - a 2019 ES350. How many places give you a loaner car that's a brand new vehicle and not a beater?! Got a new tire the next morning and i traded in the very nice loaner for my own car. Thanks Lexus! You always treat your patrons top of the line. 🔆 More
Awesome dealership and staff I was greeted and treated like a member of the team. The lounge was fully stocked and excellent choices. The timelines of service was above average I was greeted and treated like a member of the team. The lounge was fully stocked and excellent choices. The timelines of service was above average More