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Lexus of Louisville

Louisville, KY

4.8
872 Reviews

2400 Blankenbaker Parkway

Louisville, KY

40299

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Showing 872 reviews

November 13, 2019

Excellent service. Good value on pricing different service levels. Would recommend. Performance of the mechanic was excellent as my vehicle performed like it just left show room. More

by nmistry0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
November 12, 2019

Great Service Thanks for the speedy and reliable service. Appreciate the level of detail in the report provided post regular maintenance. It allows me to plan for More

by Gtwn2295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Cox
November 10, 2019

The service experience was great and John Dean was very accommodating and everything was done in a timely manor. The customer lounge was very clean and everyone was courteous and treated me great. Thanks More

by Mickey
Recommend Dealer
Yes
Employees Worked With
John Dean
November 08, 2019

Excellent service. John Dean is very customer focused. He is attentive to the details and follows up with the client. I am very satisfied with his service. More

by Roselini
Recommend Dealer
Yes
Employees Worked With
John Dean
November 06, 2019

Disappointing for hiding critical information about the car The salesman did no reveled that the car was already registered. Even after inspecting the car in the showroom and found it dirty, the air intake load More

by Zoly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Thompson, Mr. Eliot Murphy,
November 04, 2019

We were very pleased with the friendly service, patience and cooperation we received from Catherine and everyone we dealt with on the purchase of our RX350. We're extremely happy with the purchase and love More

by Brian
Recommend Dealer
Yes
Employees Worked With
Catherine, Austin (tech), Jaye
November 01, 2019

I used the Costco Auto Purchase Program ti purchase a I used the Costco Auto Purchase Program ti purchase a new 2020 Lexus RX350 from Lexus of Louisville. Bryan Belew was my salesman and I was very sat More

by Trek1
Recommend Dealer
Yes
Employees Worked With
Bryan Belew
October 30, 2019

I had an unexpected issue with my car battery and I decided to drive to the Lexus of Louisville dealership to get it checked. I usually have an appointment, but I did not this time. I was greeted by th More

by Power
Recommend Dealer
Yes
Employees Worked With
Sandra Thomas, I don’t recall my service person’s name but he was great!
October 29, 2019

Lexus of Lou Just think this kind of thing should have been detected since I just had a bulb replaced a couple weeks previously. Thanks, the treats are awesome. More

by TForee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
October 27, 2019

Initial service Prompt, courteous, and generally pleasant experience. Lounge area comfortable, quiet , and well stocked with snacks and beverages. Nice touch having a More

by DWT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service personnel
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