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Lexus of Jacksonville

Jacksonville, FL

4.8
738 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 738 reviews

December 14, 2023

Amazing experience. Service was top notch. I would definitely recommend to my friends and family. More

by ironryan1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Dec 14, 2023 -

Lexus of Jacksonville responded

Thanks for the recommendation, Ryan! We're glad you had an amazing service experience with our Lexus of Jacksonville team. Have a good day!

December 09, 2023

Henry was very professional and took care of everything needed for inspection of my vehicle. Service was Great and they kept me informed and out within an hour. Thank you More

by gwnhmltn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Bryant 5star ( svc forgot to turn off maintenance light, but young man outside in pull thru lane was able to turn it off for me. I didn’t get his name, but he was Great 👍👍
Dec 11, 2023 -

Lexus of Jacksonville responded

We're glad to know that Henry and our team at Lexus of Jacksonville provided you with excellent service! We appreciate your feedback, thank you for choosing us. Safe travels in your inspected vehicle!

December 09, 2023

Great dealer Steve Downey always assist with car and color inside and outside. Thanks Steve More

by Ramona.anderson1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Downy
Dec 11, 2023 -

Lexus of Jacksonville responded

Ramona, thank you for sharing your kind words about Steve and the team! We appreciate your business and we hope to see you again at Lexus of Jacksonville. Safe travels!

December 07, 2023

I have another car. Had a punctured tire. Had to two the car to the Volvo dealership. It took them three days to get my car ready. That’s three days without my car. On More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Zehren, Moe Ghanimah, Chuck Otzel, Yohan Danino, Jack Becker, Mark Clark
Dec 08, 2023 -

Lexus of Jacksonville responded

Dan, it's great to know that our team at Lexus of Jacksonville was able to provide you with such a convenient service. We always aim for excellence and we're glad we hit the mark! Thanks for sharing your experience!

December 04, 2023

Lexus of Jacksonville continues to provide outstanding service. Jennifer was most courteous and helpful. She kept us informed as our vehicle was serviced and she ensured the work was completed as reques More

by frankW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JENNIFER BECKER
Dec 04, 2023 -

Lexus of Jacksonville responded

We're delighted to know that Jennifer and our team at Lexus of Jacksonville provided you with outstanding service. We appreciate your feedback, and look forward to seeing you again for future services!

December 02, 2023

Lexus of Jacksonville has provided exceptional service for 2 vehicles for years now. Paula has been my service rep for both vehicles - my choice. She seems to be able to read my mind. And she keeps thin More

by lgunn5886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemmons
Dec 04, 2023 -

Lexus of Jacksonville responded

We're delighted to know that Paula and the rest of our team at Lexus of Jacksonville have been able to provide you with such exceptional service over the years. It's great hearing how satisfied you are with your car after maintenance, and we appreciate knowing that our attention to detail doesn't go unnoticed! Thank you for trusting us with your vehicles.

November 29, 2023

The dealership was clean and efficient. The staff were friendly and helpful. As always, a great experience. More

by jritch333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Peek and Bob (finance)
Nov 29, 2023 -

Lexus of Jacksonville responded

Thanks for the positive feedback! We're glad to know you had a great experience at Lexus of Jacksonville. We are here for you and any of your future needs!

November 27, 2023

Best car buying experience of my life. No high pressure, no lies, and everyone we encountered was friendly and helpful. James Whitten was ultimately the salesperson that assisted in the More

by JLo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 27, 2023 -

Lexus of Jacksonville responded

It's fantastic to know that James and our team at Lexus of Jacksonville provided you with the best car-buying experience! We always aim for a pressure-free environment. Enjoy your new ride!

November 20, 2023

Great service, friendly and helpful staff. Shouldn’t force folk to write 15 words for review More

by ES350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Sandberg
Nov 20, 2023 -

Lexus of Jacksonville responded

Thank you for taking the time to leave Lexus of Jacksonville a five-star review! We greatly appreciate your support.

November 17, 2023

Paula Clemons is a superb service rep - smart, efficient and y trustworthy. Service is expedited and well coordinated. More

by billylewis618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 17, 2023 -

Lexus of Jacksonville responded

Billy, we're thrilled to know that Paula delivered such excellent service at Lexus of Jacksonville. We appreciate your kind words and look forward to helping you again in the future!

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