Lexus of Jacksonville
Jacksonville, FL
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Henry was very professional and took care of everything needed for inspection of my vehicle. Service was Great and they kept me informed and out within an hour. Thank you needed for inspection of my vehicle. Service was Great and they kept me informed and out within an hour. Thank you More
I have another car. Had a punctured tire. Had to two the car to the Volvo dealership. It took them three days to get my car ready. That’s three days without my car. On Had a punctured tire. Had to two the car to the Volvo dealership. It took them three days to get my car ready. That’s three days without my car. On the contrary l had similar problems with one of our Lexus car. Lexus of Jax brought a beautiful loaner car to my house. Took my car. Repaired it and brought back to me. I even didn’t have to leave my house or go without a car for a second. NOW I CALL THAT EXCELLENT SERVICE. More
Lexus of Jacksonville continues to provide outstanding service. Jennifer was most courteous and helpful. She kept us informed as our vehicle was serviced and she ensured the work was completed as reques service. Jennifer was most courteous and helpful. She kept us informed as our vehicle was serviced and she ensured the work was completed as requested. We will be back! More
Lexus of Jacksonville has provided exceptional service for 2 vehicles for years now. Paula has been my service rep for both vehicles - my choice. She seems to be able to read my mind. And she keeps thin for 2 vehicles for years now. Paula has been my service rep for both vehicles - my choice. She seems to be able to read my mind. And she keeps things going, so I have never been without a car. When I pick my car up, it feels like a new car. There is definitely a difference in the way the car drives and feels after maintenance. They do their best to make sure I don’t have to bring it back for anything. Fields does a good job washing the car, including cleaning the interior and drying the vehicle so you don’t get hard water spots. Overall, I feel like I’m dealing with people who care and want to do their best. More
Best car buying experience of my life. No high pressure, no lies, and everyone we encountered was friendly and helpful. James Whitten was ultimately the salesperson that assisted in the No high pressure, no lies, and everyone we encountered was friendly and helpful. James Whitten was ultimately the salesperson that assisted in the final decision. He listened and didn’t try to put me in a car that didn’t have the features I preferred. More