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Lexus of Jacksonville

Jacksonville, FL

4.8
738 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 738 reviews

January 23, 2024

Perfect svc and excellent team working together today for my car’s routine service. Thank you team, More

by ndwlabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Jan 23, 2024 -

Lexus of Jacksonville responded

We're delighted to know that you had a perfect service experience with our team at Lexus of Jacksonville. Thanks for your support! We are here for anything else you might need down the road!

January 19, 2024

The mobile oil maintenance service was super convenient. Tech showed up and performed oil service and tire rotation in the driveway without having to ever leave the house! More

by Gregh81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khai Fergusson
Jan 22, 2024 -

Lexus of Jacksonville responded

We're glad to know you found our mobile oil maintenance service convenient! Thanks for choosing Lexus of Jacksonville. We look forward to serving your vehicle in the future!

January 11, 2024

Lexus of Jacksonville was a pleasure to due business with. Jeff Lovett was the reason the experience was pleasant. Jeff was the consummate professional with every aspect of the buying experience. Buying More

by dmathe306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett, Vika Khramov, Bliss Sanders
Jan 11, 2024 -

Lexus of Jacksonville responded

We're so glad to know that Jeff made your car-buying experience a positive one at Lexus of Jacksonville. We appreciate the kind words and will be sure to pass them along! Enjoy your new ride!

January 09, 2024

They promise to wash your car after servicing. But, on two consecutive occasions, I received my car and it looked like a blind man washed it. Also, with valet service, why do the feel the need to More

by Velmcken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula
Jan 09, 2024 -

Lexus of Jacksonville responded

I'm sorry to read about your recent experiences with us. It's our goal to provide top-notch service, and it seems we've missed the mark for you in some areas during your visits. I appreciate you for bringing these issues to light as they help us improve our services for the future. If you'd like, please reach out to me so we can discuss this further and work towards a resolution that leaves you satisfied! Thank you, Khai Ferguson - Service Manager - (904) 721-5000

January 09, 2024

Professional and competent staff. I have purchased my last four vehicles from Davin Tillman and Paula Clemons has been my service advisor for about 10 years. Both are top notch! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davin Tillman, Paula Clemons
Jan 09, 2024 -

Lexus of Jacksonville responded

Jack, we're so glad to know that Davin and Paula have been consistently providing you with top-notch service at Lexus of Jacksonville. Thank you for your loyalty over the years, we look forward to our continued relationship!

January 06, 2024

Great service every time I bring my vehicle in for service. Henry Bryant always provides great customer service! More

by gregshawn88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Bryant
Jan 08, 2024 -

Lexus of Jacksonville responded

Greg, it's great to know that Henry and our team at Lexus of Jacksonville consistently provide you with excellent service. We appreciate your feedback!

January 06, 2024

Sandra was great to work with. Very helpful and knowledgeable. Highly recommend Sandra and dealership. More

by Hollymw57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Howard
Jan 08, 2024 -

Lexus of Jacksonville responded

We're delighted to know you had a great experience with Sandra at Lexus of Jacksonville! Thanks for recommending us and we look forward to serving you again in the future.

January 05, 2024

Lexus at Atlantic provides excellent service and my service manager Larry is always very professional and makes sure that the service provided for my vehicle is handled properly. I recommend this deal More

by Ms Bbolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Jan 07, 2024 -

Lexus of Jacksonville responded

Ms Bbolt, we're so glad to know that Larry and our team at Lexus of Jacksonville have been able to provide you with excellent service. Thanks for your recommendation - it means a lot!

January 05, 2024

The process of purchasing a new Lexus went very smoothly and I would recommend this dealership for your next vehicle. More

by Lexus in Tennessee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Downey
Jan 07, 2024 -

Lexus of Jacksonville responded

We're glad to know your car buying experience went smoothly at Lexus of Jacksonville! Thank you for recommending us, we appreciate it. Enjoy your new Lexus!

December 17, 2023

Always a comfortable wait for your vehicle, excellent amenities also. Paula did great, very professional. More

by Joel Embiid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Dec 18, 2023 -

Lexus of Jacksonville responded

Joel, we're glad to know you had a comfortable wait and enjoyed our amenities at Lexus of Jacksonville. Thanks for your kind words about Paula!

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