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Lexus of Jacksonville

Jacksonville, FL

4.8
738 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 738 reviews

February 20, 2024

I had lost my key while on a weekend in Florida and the Jacksonville Lexus service dept. not only graciously were able to get me in but also the service manager and staff treated me with the utmost care an More

by Gljaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Zehren, Moe Ghanimah, Chuck Otzel, Yohan Danino, Jack Becker, Mark Clark
Feb 20, 2024 -

Lexus of Jacksonville responded

We're glad we could help you out in a pinch at Lexus of Jacksonville! It's great to know our team was able to provide excellent service and get you back on the road quickly. Safe travels back home!

February 19, 2024

This dealership gives the best service and are always so kind, friendly and helpful! I would recommend LEXUS OF JACKSONVILLE to all!! More

by loisavm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LARRY BARRY
Feb 20, 2024 -

Lexus of Jacksonville responded

We're delighted to know you had such a positive experience at Lexus of Jacksonville! Your recommendation means the world to us. Thank you for your support and we look forward to serving you again in the future!

February 18, 2024

The service department is fast,efficient, and professional. The valet service that is offered is incredibly convenient as well. More

by jamie_stamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Bryant
Feb 19, 2024 -

Lexus of Jacksonville responded

We're glad to know you found our service department and valet services at Lexus of Jacksonville efficient and convenient. Thanks for the great review!

February 17, 2024

These two individual mr james and ms jennifer were very helpful and took ownerhip on what they are doing. They are an assets of this dealership. I an very sattisfied with the staff and very pleased of the More

by glntaino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and jennifer
Feb 19, 2024 -

Lexus of Jacksonville responded

We're so glad to know that James and Jennifer were able to assist you effectively at Lexus of Jacksonville. Your satisfaction is our top priority! Thanks for your kind words about our team members.

February 13, 2024

The valet service is outstanding and our car is well cared for in all respects. More

by gandrhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Conrad
Feb 13, 2024 -

Lexus of Jacksonville responded

Thank you for sharing your positive feedback and kind words! We are glad to hear that you enjoy our outstanding valet service and top-notch care. Safe travels, from all of us here at Lexus of Jacksonville.

February 12, 2024

My 2021 Es250 battery died I called 1-800-25-Lexus and was connected to Lexus Road service, they sent out Road Service then once it was jump started I went to the dealership on Atlantic Blvd and was greet More

by Lisa Hart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemons
Feb 13, 2024 -

Lexus of Jacksonville responded

Lisa, we're glad to know that our team at Lexus of Jacksonville was able to assist you promptly and efficiently. It's great hearing Paula took excellent care of you! Thanks for sharing your experience with us.

February 07, 2024

Josh our server ce person set up everything and followed it through. Our loaner driver Christine was the best More

by Stormin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sereta
Feb 08, 2024 -

Lexus of Jacksonville responded

We're so glad to know that Josh and Christine provided you with excellent service at Lexus of Jacksonville. Thanks for sharing your experience—we appreciate it!

January 31, 2024

This was our second purchase from Don Hakker! Always the gentleman, attention to detail with superb customer service skills. He is a pleasure to work with and extremely professional. Wendell a More

by Bwendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob, Finance Mgr.
Feb 01, 2024 -

Lexus of Jacksonville responded

We're delighted to know that Don provided you with such a great experience for your second purchase at Lexus of Jacksonville. We appreciate the kind words and look forward to serving you again in the future!

January 25, 2024

Excellent service organization. Patricia was very helpful in getting a persistent problem resolved. Very honest dealership. More

by johnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Conway.
Jan 26, 2024 -

Lexus of Jacksonville responded

John, we're glad to know Patricia was able to assist you with your issue at Lexus of Jacksonville. It's always our goal to make your frustrations disappear. We appreciate the feedback and look forward to working with you again in the future!

January 24, 2024

They have a very professional and friendly team. Our salesman, Donald Hakker, went out of his way to make sure we were completely satisfied. He even drove me over one of the tall bridges because More

by Terribickley58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Hakkar
Jan 24, 2024 -

Lexus of Jacksonville responded

We're so glad to know that our team, especially Donald, went above and beyond for you at Lexus of Jacksonville. It's great to see your satisfaction with the service provided! Safe travels on all roads ahead!

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