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Lexus of Jacksonville

Jacksonville, FL

4.8
743 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 743 reviews

April 04, 2015

Leasing a new Lexus I have worked with Mr. Hakker for a number of years and have always found the experience to be outstanding. I am a believer in Lexus and his professio More

by palfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hakker
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! At Lexus of Jacksonville, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Brian Zehren, General Manager.

April 01, 2015

15K Service Brumos fit me in last minute and was even able to provide a complimentary loaner car. Great experience as usual! thanks for making the process so ea More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

March 22, 2015

Purchase of Tires Mike was great, as usual. I was in and out in no time and my car was ready ahead of schedule. Service is always above expectation. Thanks!! More

by ladynole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for stopping by and choosing Lexus of Jacksonville! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Brian Zehren, General Manager.

March 01, 2015

Shannon is Super Shannon was our dealer and he has always been super to work with. This was our 3rd experience with him. We did not buy a car from him the 1st time sim More

by LTFOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! It brings our whole team at Lexus of Jacksonville great pleasure to attend to your automotive needs. Sincerely, Brian Zehren, General Manager.

February 27, 2015

traded in for a new Lexus RX350 While in Jacksonville, we dropped into the dealership to see if we could strike a deal for a trade in. We established contact, but then had to leave More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hakker and Len Morelli
May 18, 2017 -

Lexus of Jacksonville responded

Thank you! We appreciate your business. I’m grateful we could provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager, Lexus of Jacksonville.

February 20, 2015

Very Friendly Staff and Prompt Service Larry Berry was awesome. He was prompt to resolve my issues and went the extra mile.. I really appreciate the dedication and the concern taken during More

by kriscrecelius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for your business here at Lexus of Jacksonville! I’m thrilled we could furnish you with an exceptional experience. Sincerely, Brian Zehren, General Manager.

February 19, 2015

Great Diagnosis and service Diagnosed the problem, explained it well, gave me a loner car, finished when they said it would be. I am very pleased with the help from Mike Needha More

by biblelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
May 18, 2017 -

Lexus of Jacksonville responded

Thanks so much! It is really our delight to serve your automotive needs. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 16, 2015

Great Service @ Lexuse It was easy to make my appointment on line. Friendly great service. They washed my Vehicle. Christian was great at taking care of me.Thank You! More

by Jeni Obi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
May 18, 2017 -

Lexus of Jacksonville responded

Thanks for your feedback. We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (904) 721-5000, or via email at bzehren@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 14, 2015

delightful love this dealership. I would not deal with any other. this is my second car from them. Mike Needham was very helpful. I could not ask fo More

by janalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike needham
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

February 12, 2015

Great Service @ Lexus Brumos I really appreciate the service I receive from Lexus Brumos Jacksonville. Mike is so helpful and friendly, I always receive great customer service ! More

by LaTonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
May 18, 2017 -

Lexus of Jacksonville responded

Thank you for leaving Fields a 5-Star rating of Lexus of Jacksonville! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 721-5000. Thanks again, Brian Zehren, General Manager.

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