Lexus of Jacksonville

Repair of Interior Trim Panel I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 I have a Lexus ES 350 that had an interior trim piece that was popping off on its own. We brought the car in and they had is repaired in less than 30 minutes. More

Great as always Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams Great service here is as always have always come here when i need service. can't think anymore to say good night and sweet dreams More

Very good experience. Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have sa Very good experience - no complaints.- Overall this was a much better experience than we had in 2012. I am a person of a few words therefore I have said I all I want to. More

Thourough assesment and remedial action Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was al Took car in for a normal 10,000 first service which was complimentary and they discovered a small oil leak and front end out of alignment which was all fixed within an extra two days. All is well now. More

Excellent Experience. Shannon made it easy! Shannon made the entire process easy and fun!!! His customer service is great and his follow through is excellent. I have already referred him to 2 of Shannon made the entire process easy and fun!!! His customer service is great and his follow through is excellent. I have already referred him to 2 of my friends!! More

it was great to get a nx it was such an easy process trading my Is for a nx.The wait was nothing and i had my car in no time p flat.great car,love it it was such an easy process trading my Is for a nx.The wait was nothing and i had my car in no time p flat.great car,love it More

Very Satisfied Our salesman, Norm, was very knowledgable about the Lexus and very courteous. He helped us negotiate a price and we were able to get the car we wanted Our salesman, Norm, was very knowledgable about the Lexus and very courteous. He helped us negotiate a price and we were able to get the car we wanted. More

Why I would recommend Brumos Lexus of Jacksonville The ease of making an appt. When I drove up to drop off the car, the young man who greeted me made sure I was quickly processed and comfortable. My The ease of making an appt. When I drove up to drop off the car, the young man who greeted me made sure I was quickly processed and comfortable. My service rep, Mike Needham, listened and treated me as a special customer. I trust him to take excellent care of my car. I request him whenever I use the service dept. More

Exceptional service Mike, my service advisor, went the extra mile to make sure that our experience was great. Initially I was told that I couldn't bring my car in for a Mike, my service advisor, went the extra mile to make sure that our experience was great. Initially I was told that I couldn't bring my car in for a week, but Mike made it happen within 14 hours. More

great The service rep was very helpful in every way. He provided all the information I needed and answered all my questions in a very knowledgeable way! The service rep was very helpful in every way. He provided all the information I needed and answered all my questions in a very knowledgeable way! More