Lexus of Jacksonville

Reliable Service & Loaner Car Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were perfo Knowledgeable, friendly and courteous staff. Fully advised of any additional maintenance which was required and cost before these services were performed. Loaner was provided and car was ready when promised. More

Great sales associate Don Hakker. Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! Bought exact vehicle and price I wanted. This is the 2nd vehicle I purchase from Don Hakker in the 18 months. He goes above and beyond!!! More

Took car in for normal service visit Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed Right from the beginning, it was a friendly, professional experience. The person greeting me led me right to my service advisor, Thomas. He reviewed the options with me, recommending at least one additional service he felt was needed. Mt car was ready in a very short time and I got a call from Thomas as well as a text message advising this. I took advantage of the new pay on line for service which meant when I returned with my loaner car I was in and out in 5 minutes. More

Service Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was Tom Stevens was considerate and efficient. In less than 10 minutes, I was on the road driving my loaner. He called me when my car was ready. It was a good experience. More

Good service Prompt, courteous service. Nice waiting facilities. Always reliable and thorough service. Reasonable prices. Great vehicles. Have owned 11 RX sin Prompt, courteous service. Nice waiting facilities. Always reliable and thorough service. Reasonable prices. Great vehicles. Have owned 11 RX since 1999. Cannot wait for 2016! More

Enjoyable Experience Shannon Peek was a very pleasant, knowledgeable, no pressure salesman. Nikki Shrewsbery was most efficient in the leasing paperwork. Nice touch was Shannon Peek was a very pleasant, knowledgeable, no pressure salesman. Nikki Shrewsbery was most efficient in the leasing paperwork. Nice touch was the big red bow on the car. Sarah enjoyed talking to Shawn while I took care of the paperwork. More

The service was great. As always, I received quality service. I drive out of my way to the location on Atlantic Boulevard because of the excellent and quality service. As always, I received quality service. I drive out of my way to the location on Atlantic Boulevard because of the excellent and quality service. More

Marilyn K. James - Lexus NX 200t Lease Purchase Terry displayed confident, professionalism, patience and it was a pleasure working with him. He asked and answered all of the essential questions i Terry displayed confident, professionalism, patience and it was a pleasure working with him. He asked and answered all of the essential questions in order to get this purchase finalized. Most importantly, he worked with me to ensure my financial requests were met. Upon driving onto the Brumos Lexus of Jacksonville lot, I spotted the NX 200t SUV of dreams but I noticed that the interior color was too light. Terry made arrangements to have the SUV with my desired interior color delivered. In the meantime he arranged for me to drive a loaner Lexus until my SUV was delivered all the while keeping me abreast every step of the way. In fact, every employee that I came in contact with was very helpful and showed a personal concern iduring this purchase.. It would be my pleasure to share my Lexus NX 200t purchase experience with family and friends. More

75000 mile service Taking my car to get serviced at Brumos is always an easy experience, and the service is efficient. The service professionals and technicians are grea Taking my car to get serviced at Brumos is always an easy experience, and the service is efficient. The service professionals and technicians are great to deal with. More

Exceeded expectations I was highly satisfied with the service provided. I was given a loaner vehicle, which was very surprising because I didn't expect to be given one. Als I was highly satisfied with the service provided. I was given a loaner vehicle, which was very surprising because I didn't expect to be given one. Also the representative that handled my service made sure that the detailing job done to my vehicle was to his standards and the standards of the dealership before I came to pick it up. That alone just exceeded my expectations. 5 stars to Brumos Lexus of Jax! More