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Lexus of Jacksonville

Jacksonville, FL

4.8
743 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 743 reviews

August 21, 2015

25,000 mile check up I was taken on time ane the car was completed in 1 1/2 hours. Tom Stevens is a great asset to your company. I will continue to buy Lexus in the future More

by donoghue,sally47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stevens
Sep 29, 2015 -

Lexus of Jacksonville responded

Thank you for your review and for choosing Brumos Lexus of Jacksonville. We are happy that you enjoyed your visit and look forward to seeing you in the future.

August 21, 2015

Courteous, considerate service Jennifer makes the service experience (such as it is) as pleasant as possible! She keeps me informed and minimizes my inconvenience, which is really More

by jeburnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Miller
Sep 29, 2015 -

Lexus of Jacksonville responded

It is great to hear that Jennifer made your service appointment pleasant. Thank you for taking the time to share your review with us.

August 20, 2015

Love the Service at Brumos Lexus Chris at Brumos always does everything possible to make sure my service appointments are exceptional. I have complete confidence that he will ensure More

by gator07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Parenio
Sep 29, 2015 -

Lexus of Jacksonville responded

We are very happy to hear that you had a wonderful visit with Brumos Lexus of Jacksonville and Christian. Glad to have you apart of the family. Thanks for sharing.

Sep 29, 2015 -

Lexus of Jacksonville responded

We are very happy to hear that you had a wonderful visit with Brumos Lexus of Jacksonville and Christian. Glad to have you apart of the family. Thanks for sharing.

August 19, 2015

Davin rocks! We went in to buy a pre-owned and came out with a brand new 450 hybrid and love it! Davin was great to work with and never tried to influence our deci More

by susiemack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin
Sep 29, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to write a review! We are so glad to hear that you enjoyed your visit and congratulations on your new Lexus.

August 15, 2015

Good job all around Knowledgeable Service Techs and fast write ups. Explanations and costs quoted prior to commencing work. Vehicle delivered washed and prepped. Eas More

by LexLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
Sep 29, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to share your feedback.

August 13, 2015

Great Service Everything was great. Jennifer was a pleasure and was a real professional to work with . Everything was done as promised.Car was ready when promised More

by UF1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 29, 2015 -

Lexus of Jacksonville responded

We think Jennifer is pretty great as well! Thank you for taking the time to share your review with us. Look forward to your future visits.

August 12, 2015

Professional, very personal Exceeded my expectations, promptly greeted me upon arrival, explained the service performed and wanted to know if I had any questions or needed help w More

by Trooper
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor was extremely professional and courteous.
May 31, 2017 -

Lexus of Jacksonville responded

We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

August 09, 2015

in for 20,000 mile maintance Waited for the service , service staff was courteous and the lounge was comfortable. Service was completed in a timely manor . Will return for next s More

by was
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 31, 2017 -

Lexus of Jacksonville responded

Thank you, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields Auto Group family! Best Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

August 09, 2015

Excellent Very accommodating to your schedule , timely and efficient service. I am very satisfied with the service . Everything that is on the package were add More

by Ccondino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for giving us a 5-star rating of Lexus of Jacksonville! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Brian Zehren, General Manager.

August 08, 2015

Very customer oriented. Norm McKay is the best. He is responsive and only a demonstration of the total customer outstanding customer experience. The valet service is specta More

by TalLex2014
Recommend Dealer
Yes
Employees Worked With
Norm Mackay
May 31, 2017 -

Lexus of Jacksonville responded

Thank you for your first-class rating of Lexus of Jacksonville! It’s our delight to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

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