Lexus of Jacksonville

Brumo Lexus of Jacksonville - Service Department Larry Berry, my service advisor, and Norm McKay, sales representative, is best in class! Lexus makes a great vehicle! I choose Lexus of Jacksonville b Larry Berry, my service advisor, and Norm McKay, sales representative, is best in class! Lexus makes a great vehicle! I choose Lexus of Jacksonville because of the customer-centric experience they provide. More

Good service Great friendly service. Loaner car had some personal items overlooked from last driver but they were hard to see, other than that things were great. Great friendly service. Loaner car had some personal items overlooked from last driver but they were hard to see, other than that things were great. More

Happy Kamper I was introduced to Tyler Perkins & within a few minutes I had a printed estimate in my hand, thoroughly explained in detailed by Mr. Perkins. Service I was introduced to Tyler Perkins & within a few minutes I had a printed estimate in my hand, thoroughly explained in detailed by Mr. Perkins. Service complete as scheduled, which in my opinion was an excellent job. My rental car was waiting for me & I was out of there within minutes when I dropped off the car for service. More

Excellent #1 dealership. Larry Barry always friendly and efficient. Great job!! New design for dealership very good Easy to get in and out of with the back g #1 dealership. Larry Barry always friendly and efficient. Great job!! New design for dealership very good Easy to get in and out of with the back gate More

Great sales experience Lexus of Jacksonville does a great job. The staff is always professional and friendly. I feel my business is valued there and they go out of their way Lexus of Jacksonville does a great job. The staff is always professional and friendly. I feel my business is valued there and they go out of their way to make each experience memorable. More

10,000 mile check up Jamie Scruggs was very professional, knowledgeable, engaging, articulate...and fun!!! We left for a while and she kept us up in the loopby texting us Jamie Scruggs was very professional, knowledgeable, engaging, articulate...and fun!!! We left for a while and she kept us up in the loopby texting us the entire time. We have owned several large businesses in the past and excellent customer care has always been our mantra. Jamie was excellent across the board.... exceptional Service Advisor. You are lucky to have her!!!!! Thank you Jamie!!! Kathy Black More

Jennifer is a rock star! She made everything easy and smooth My loaner car was ready, and Jennifer checked with me before each item that was discovered as part of the inspection was done and let me decided if I My loaner car was ready, and Jennifer checked with me before each item that was discovered as part of the inspection was done and let me decided if I did or did not want it done, and my car was ready on time and clean when I picked it up! Great experience. Jennifer provided very personal and responsive service. More

Always excellent Prefer this location to the Orange Park Brumos even though it is closer to my home. Jennifer Merritt is my service advisor and she is great. Prefer this location to the Orange Park Brumos even though it is closer to my home. Jennifer Merritt is my service advisor and she is great. More

Awesome Service as Always Went in for 20,000 service and decided to have them detail the car as well. It looked as if it was just taken off showroom floor. Went in for 20,000 service and decided to have them detail the car as well. It looked as if it was just taken off showroom floor. More

Excellent experience purchasing a new car. I worked with Brent Harris when I came in to buy a new Lexus RX 350 to replace my old one. The experience was totally painless, professional and promp I worked with Brent Harris when I came in to buy a new Lexus RX 350 to replace my old one. The experience was totally painless, professional and prompt. Brent was a pleasure to work with and I believe he went above and beyond to be sure I was totally satisfied with my purchase. I looked at other cars (Cadillac and BMW) but my heart belongs to Lexus. Great car, great sales consultant. More