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Lexus of Jacksonville

Jacksonville, FL

4.8
743 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 743 reviews

November 03, 2015

100,000 miles service 100,000 mile service, found split tire and replaced . Couple hours later than scheduled bit they were busy . Great job, great dealership. Completely More

by Tparsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for your positive comments. We are so glad to hear that you enjoyed your visit. Please feel free to give us a call if there is anything we can help you with.

November 03, 2015

Service When I arrived at my scheduled time the service department got me in and out. The wait time was minimal. This was my first service appointment at L More

by Lexus2013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to review your visit with us. We are pleased to hear that our team made your visit great. Looking forward to seeing you soon.

October 31, 2015

Excellent!!! Your guys and gals are very friendly and polite. They got the job done on time which is more than I can say for your compotators. You also have a grea More

by captchs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for giving us a perfect rating and for recommending us to others. I'm sure our entire team enjoyed assisting you. Take care.

October 30, 2015

Great staff and great service The service rep was on time and knowledgeable about my vehicle. The service was accomplished in a timely manner, as promised. The car was clean inside More

by sgibbins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Stevens
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for your comments. We are thrilled your experience was a positive one and we look forward to seeing you back at Brumos Lexus of Jacksonville.

October 29, 2015

10,000 miles service Jennifer did a great job. She was very knowledgeable of needed service. She net beyond my expectations. I would recommend your service to all my More

by John Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Merritt
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for posting a review. We have passed along your praises to Jennifer. We hope to see you in the future.

October 25, 2015

Excellent I have purchased over four Or five Lexus vehicles in the last ten or so years at this dealership and had excellent service in every conceivable appli More

by Franklin R. Graves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Tillman, salesperson. He has always been very helpful and professional, even in following up by e-mail to assure my satisfaction of purchase.
Dec 02, 2015 -

Lexus of Jacksonville responded

Franklin, thank you for your positive comments. We are so glad to hear that you enjoyed your visit. Please feel free to give us a call if there is anything we can help you with.

October 25, 2015

Professional and courteous staff Work was completed in little time and the staff was very courteous and professional. The service rep is always very helpful and friendly. He always More

by Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 02, 2015 -

Lexus of Jacksonville responded

Hi Bo. Thank you for taking the time to share your feedback with us. It is great to hear that you always have a great experience at Brumos Lexus of Jacksonville.

October 25, 2015

Amazing service After driving BMWs for years, I bought a 1 year old previously owned Lexus in May. This was my first service experience and it was excellent. Khai Fe More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khai Ferguson
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to share your feedback with us. It is great to hear that Khai provided you with excellent customer service. Welcome to the Lexus family.

October 20, 2015

Amazing buying experience! Don Hakker was a delight to work with. He made the process extremely pleasant and seamless. Finance was also a breeze. Nikki knows her business and More

by RayNavidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dona Hakker, Nikki. Also to mention, the IT specialist whose name unfortunately i cannot remember.
Dec 02, 2015 -

Lexus of Jacksonville responded

Thank you for taking the time to review your visit with us. We are pleased to hear that our team made your visit great. Looking forward to seeing you soon.

October 19, 2015

Scheduled service Scheduled appt. was taken when I arrived. I waited for the car. A couple cups of coffee and it was ready nice and clean inside and out. More

by Charles350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Needham ----he's the best
May 31, 2017 -

Lexus of Jacksonville responded

Thank you! We will continue to provide this great service to you. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager, Lexus of Jacksonville.

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