Lexus of Jacksonville

Great every day service I was greeted promptly. The paperwork was easy and quickly handled. My loaner was ready when I was ready to leave. The service was completed quickly a I was greeted promptly. The paperwork was easy and quickly handled. My loaner was ready when I was ready to leave. The service was completed quickly and I was notified before the promised time when completed. Pick up and paying were just as easy and as quick. There is nothing that could have been done better. Extraordinary! More

Great first time service experience This was our first service appointment since buying our new Lexus. Had a wonderful service technician check us in and go over everything done during t This was our first service appointment since buying our new Lexus. Had a wonderful service technician check us in and go over everything done during the service we received. Looking forward to dealing with Brumos when my Lexus needs servicing. Thank you More

First Florida service Even though we purchased the vehicle in Atlanta, we were treated like family, very impressed with service consultant Larry Berry, who by the way, was Even though we purchased the vehicle in Atlanta, we were treated like family, very impressed with service consultant Larry Berry, who by the way, was a local referral from a friend. First ever dealership experience where time consideration was spot on, job well done folks. More

Great experience Super fast process; no pressure; all commitments met as promised. Great communication throughout. Time was honored and there was no wasted time waitin Super fast process; no pressure; all commitments met as promised. Great communication throughout. Time was honored and there was no wasted time waiting around. Would definitely recommend. More

Quick and efficient Larry Berry, my service advisor, is all about customer service. He almost always keeps his time commitments and explains things thoroughly. A pleasure Larry Berry, my service advisor, is all about customer service. He almost always keeps his time commitments and explains things thoroughly. A pleasure with which to work. More

Excellent customer service My car was taken right away and returned within a reasonable amount of time. I was treated respectfully and all of my concerns were addressed. My car was taken right away and returned within a reasonable amount of time. I was treated respectfully and all of my concerns were addressed. More

Lexus rc Excellent experience. Everyone I dealt with was great. Went above and beyond. Would recommend this to a friend and family. Would buy a car again from Excellent experience. Everyone I dealt with was great. Went above and beyond. Would recommend this to a friend and family. Would buy a car again from here More

Service was above and beyond what I expected! Jamie personally contacted Lexus regarding an issue with my mirrors having oxidation. She was able to have the repair covered under warranty and comp Jamie personally contacted Lexus regarding an issue with my mirrors having oxidation. She was able to have the repair covered under warranty and completed in less than a week. I appreciated her quick turn around and how easy the repair was for me! More

Always excellent service I purchased the valet service when I bought my car and this service has been exceptional. I live in Valdosta and Chris is always very accommodating a I purchased the valet service when I bought my car and this service has been exceptional. I live in Valdosta and Chris is always very accommodating and the valet drivers are so nice and responsible. More

Larry Barry is wonderful I could not be happier Larry is always thorough professional and I have totally confidence. I feel like he is family. He also took me to meet Michael Carson who helped w Larry is always thorough professional and I have totally confidence. I feel like he is family. He also took me to meet Michael Carson who helped with removing some plastic from the front of the car. I am thrilled and excited to have that plastic removed and to know Michael. Larry is just the best there is. More