Lexus of Jacksonville

2016 Lexus Purchase 5th purchase from same dealer and sales professional Unusually competent sales person. Commitments made were commitments completed. Over and beyond 5th purchase from same dealer and sales professional Unusually competent sales person. Commitments made were commitments completed. Over and beyond service prior to and following sale. More

Steven Downey was an excellent representative for Lexus. We appreciated the way this transaction was handled. Steven was very patient and professional. His attention to details made it easy to feel very comf We appreciated the way this transaction was handled. Steven was very patient and professional. His attention to details made it easy to feel very comfortable. Everyone was willing to go above and beyond to make us comfortable with our decision. The young man who explained the features of the car was also very appreciated. Great experience. The lady that worked with us on the required paperwork was also a pleasure to work with. This is our third Lexus and we would not think of going elsewhere. Please forgive us for not recalling each name. More

Great My sales rep was awesome...spent a lot of time with meand always responded to my questions and call. I am happy with my car. My sales rep was awesome...spent a lot of time with meand always responded to my questions and call. I am happy with my car. More

Oil change and tire rotation The visit was quick, service friendly and I was out sooner than the time estimate. The service advisor checked with me periodically and just did a go The visit was quick, service friendly and I was out sooner than the time estimate. The service advisor checked with me periodically and just did a good job. More

Excellent customer service Excellent work by Jamie; she was in touch and kept me abreast of the situation and excellent customer service; the valet driver was very thoughtful Excellent work by Jamie; she was in touch and kept me abreast of the situation and excellent customer service; the valet driver was very thoughtful and helpful More

Mike is the Best! Mike is such a great help! He gets me in and out in no time and keeps me posted along the way. I love the text updates. I can always count on the best Mike is such a great help! He gets me in and out in no time and keeps me posted along the way. I love the text updates. I can always count on the best experience at Lexus because of Mike Needham. More

Very professional service and maintenance. You are greeted with a very friendly caring staff. Then that experience continues throughout the service and maintenance of your car. In summary, very You are greeted with a very friendly caring staff. Then that experience continues throughout the service and maintenance of your car. In summary, very professional staff, and you get the feeling that they all care about making sure your welcome and the job is done right! More

Lexus service Ms. Jamie was great and very professional with taking the information and explaining every thing that she received from the service department. Ms. Jamie was great and very professional with taking the information and explaining every thing that she received from the service department. Mr. Yohan Danino excellent and quick service advisor. He try's his best to make the costumer happy talked to us with respect. More

Good Visit 6 Month service, my first Lexus experience, I have had Toyotas in the past and am looking forward to bringing my Lexus back to Brumos 6 Month service, my first Lexus experience, I have had Toyotas in the past and am looking forward to bringing my Lexus back to Brumos More

Treated like royalty We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came We live on St. Simons Island, GA, about an hour away, and both cars needed service - a simple recall plus some other minor questions I had. They came and got our cars one at a time, left us a new loaner, stayed in touch during the service, answered all my questions about other services, returned our cars, and none of it costs us a cent. More