Lexus of Jacksonville
Jacksonville, FL
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Extremely good communication, service advisor was on top of every little detail. Also, service manager, caring and and top rated Fully recommend this dealership for your service needs of every little detail. Also, service manager, caring and and top rated Fully recommend this dealership for your service needs More
Outstanding customer service. .. Outstanding sales person Sandra Howard... Very professional.. Mr.Bob outstanding finance Director made us feel at home The entire process wa .. Outstanding sales person Sandra Howard... Very professional.. Mr.Bob outstanding finance Director made us feel at home The entire process was professional More
Zach did an amazing job getting me in and out of the shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They wait shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They waiting area was clean an orderly. The food was great and o was able to get a lot accomplished while I waited for my car. Thinking about just make the waiting area my daily work space. Over all I had a great experiences . More
Matt, the service rep was awesome! He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very eas He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very easy to work with. While I was waiting, I had free lunch in their cafeteria. . It was delicious. After they finish with my car, they washed and vacuumed it. I couldn’t have asked for anything.more. I will be bringing my Lexus here from now on. More
My recent service was for 2 replacement front tires and alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recen alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recent cyber attack She's always very pleasant energized and knowledgeable Thanks Jennifer for another seamless experience I will continue using Lexus of Jacksonville for any future services needed The lounge and amenities available in the cafe make the time past so fast if you decide to wait Every "team member,cafe staff included" are very pleasant Thanks Lexus of Jacksonville More