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Lexus of Jacksonville

Jacksonville, FL

4.8
738 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 738 reviews

September 05, 2024

Lexus of Jacksonville was so helpful with our purchase of our new RX350h. We love the way it looks and drives. Thank you for your help. More

by ccoomerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald R
Sep 05, 2024 -

Lexus of Jacksonville responded

We're delighted to hear that you're enjoying your new Lexus RX 350h! Thanks for choosing Lexus of Jacksonville and sharing your positive experience. Safe travels ahead!

August 24, 2024

Extremely good communication, service advisor was on top of every little detail. Also, service manager, caring and and top rated Fully recommend this dealership for your service needs More

by joevanny.vega
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua serada
Aug 26, 2024 -

Lexus of Jacksonville responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Jacksonville provided top-notch communication and service. We appreciate your recommendation and look forward to serving you again!

August 17, 2024

Outstanding customer service. .. Outstanding sales person Sandra Howard... Very professional.. Mr.Bob outstanding finance Director made us feel at home The entire process wa More

by graceandmercyoutreach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Howard
Aug 19, 2024 -

Lexus of Jacksonville responded

Thank you for sharing your experience! We're delighted to hear that Sandra and Bob provided outstanding service at Lexus of Jacksonville. We appreciate your kind words and look forward to serving you again in the future!

August 12, 2024

Zach did an amazing job getting me in and out of the shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They wait More

by Coach Meaders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 12, 2024 -

Lexus of Jacksonville responded

Thank you for sharing your 5-star experience! We're glad to hear Zach and the team at Lexus of Jacksonville provided excellent service and ensured you felt comfortable while you waited for your vehicle. Until next time, drive safely!

August 08, 2024

Excellent service as usual and having the deli available is a plus if you want t treat. More

by Jtmarcy152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Segaud
Aug 08, 2024 -

Lexus of Jacksonville responded

We are grateful for your review. Thank you from all of us at Lexus of Jacksonville!

August 05, 2024

Matt, the service rep was awesome! He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very eas More

by hesterr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Zehren, Moe Ghanimah, Chuck Otzel, Yohan Danino, Jack Becker, Mark Clark
Aug 06, 2024 -

Lexus of Jacksonville responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of Jacksonville took great care of you. We look forward to serving you and your Lexus again in the future!

July 30, 2024

My recent service was for 2 replacement front tires and alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recen More

by jeana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker ( I rate her 5 stars)
Jul 30, 2024 -

Lexus of Jacksonville responded

Jeana, we're delighted to hear that Jennifer and the team at Lexus of Jacksonville provided you with another seamless experience. We appreciate your continued trust in us for your service needs!

July 26, 2024

It is a pleasure to get my car serviced here. Everyone is so pleasant and the kitchen is a plus. More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula and leon
Jul 26, 2024 -

Lexus of Jacksonville responded

It is our pleasure to assist you with all of your service needs, Gerry! Thanks for choosing Lexus of Jacksonville.

July 26, 2024

Service is great everybody is great especially Paula. She has everything ready when I arrive More

by Jenniyeomans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
Jul 26, 2024 -

Lexus of Jacksonville responded

Jenni, your kind review about Paula warms our hearts! Thank you from the Lexus of Jacksonville Team.

June 14, 2024

40,000 mile service check & oil change. Efficient & on time service. No issues. Thank you Josh. More

by CarolB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Svc Dept.
Jun 17, 2024 -

Lexus of Jacksonville responded

We are glad to hear that Josh and the team provided an efficient 40,000 service check! Thanks for choosing Lexus of Jacksonville.

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