Lexus of Jacksonville

From the time I arrived at the dealership, I was greeted with a smile and professionalism. The lounge area was welcoming and to have breakfast available was unheard of. I can’t say enough about the wonderfu with a smile and professionalism. The lounge area was welcoming and to have breakfast available was unheard of. I can’t say enough about the wonderful experience. More

Lexus Jacksonville, Fl and Paula the service rep provided excellent service. Paula is the best!! excellent service. Paula is the best!! More

On time service excellent customer relations. Follow up to service is timely and complete thanks Follow up to service is timely and complete thanks More

Service was great. Everyone was very nice. And, prompt service. Very pleasant place to have service done. Everyone was very nice. And, prompt service. Very pleasant place to have service done. More

I wanted to thank Jennifer for her excellent help and timely service. Keep the excellent service. Thank you. timely service. Keep the excellent service. Thank you. More

Short handed this morning. My first service visit with this dealership. Eventually I found my service advisor, Zack. He apologized and from that point, the visit went well. Goo My first service visit with this dealership. Eventually I found my service advisor, Zack. He apologized and from that point, the visit went well. Good employee, good brand ambassador for Fields Lexus. More

I like this dealership because of your outstanding service manager Paula Clemons, who has been outstanding for me over the years as well as people I have recommended to her. service manager Paula Clemons, who has been outstanding for me over the years as well as people I have recommended to her. More

I chose to wait for my 40,000 mile service and enjoyed my visit. The dealership was busy but staff was friendly and patient. Ms Becker was very helpful and took the time to describe what service was required visit. The dealership was busy but staff was friendly and patient. Ms Becker was very helpful and took the time to describe what service was required and kept me posted on their progress. I found a comfortable quiet spot to do some paperwork which helped pass the time. More

Paula is the best at her job. She is always on top of things that need to be done! I highly recommend Jacksonville Lexus and on top of great service “ Breakfast is serve” by two w She is always on top of things that need to be done! I highly recommend Jacksonville Lexus and on top of great service “ Breakfast is serve” by two wonderful cooks! More

Jennifer took care of our car quickly and allowed us to add other requests and still get our car back to us within a couple of hours. add other requests and still get our car back to us within a couple of hours. More