Lexus of Jacksonville

Very confusing web site. Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like l Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like lexus, on 3rd one. Dealer has potential to be great. Needs sharper mgt. More

I like to use this dealership because Jennifer the service advisor is very knowledgeable to her job assignments and gives the customer excellent service. service advisor is very knowledgeable to her job assignments and gives the customer excellent service. More

Brought car in for inspection ( no appointment). Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. More

Always a pleasure doing business there! We have purchased several cars there!! Always enjoy the experience! We have purchased several cars there!! Always enjoy the experience! More

Enjoyed working with Jeff and Vika. I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was ver I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was very patient and helpful, answered all my questions. Vika explained all the services available and helped me understand them. She was very patient also. More

Service was quick and well organized. They listened carefully and addressed all our concerns. five stars all the way. They listened carefully and addressed all our concerns. five stars all the way. More

Jennifer was a breath of fresh air to work with! Helpful, efficient, knowledgable & kind. All aspects I look for when making a big purchase. The overall experience at Lexus Jax was phenomenal and Helpful, efficient, knowledgable & kind. All aspects I look for when making a big purchase. The overall experience at Lexus Jax was phenomenal and seamless. Everyone from sales to tech to finance was amazing! They have made me a lifetime Lexus owner after the experience of buying from Jennifer and the Lexus Jax Team! More

I was pleased how well my car was serviced and how well I was treated. was treated. More

Very professional service i have been here several times and the experience has always been good and the experience has always been good More

I brought my Lexus GS 350 into Lexus of Jacksonville today with the complaint of the car not responding to the FOB. My Service Rep. was Larry Berry. It was not a problem of the FOB’s battery but the FOB today with the complaint of the car not responding to the FOB. My Service Rep. was Larry Berry. It was not a problem of the FOB’s battery but the FOB!s mechanism. After ruling out other potential causes it was recalibrated and now is working well. I have to give a sincere thank you to Larrry and the Service Dept. for recognizing and resolving the problem. I give 5 stars to all involved and the dealership for being so courteous, professional, speedy of service and friendly to me. Michael. More