Lexus of Jacksonville

Lexus of Jacksonville continues to provide outstanding service. Jennifer was most courteous and helpful. She kept us informed as our vehicle was serviced and she ensured the work was completed as reques service. Jennifer was most courteous and helpful. She kept us informed as our vehicle was serviced and she ensured the work was completed as requested. We will be back! More

Lexus of Jacksonville has provided exceptional service for 2 vehicles for years now. Paula has been my service rep for both vehicles - my choice. She seems to be able to read my mind. And she keeps thin for 2 vehicles for years now. Paula has been my service rep for both vehicles - my choice. She seems to be able to read my mind. And she keeps things going, so I have never been without a car. When I pick my car up, it feels like a new car. There is definitely a difference in the way the car drives and feels after maintenance. They do their best to make sure I don’t have to bring it back for anything. Fields does a good job washing the car, including cleaning the interior and drying the vehicle so you don’t get hard water spots. Overall, I feel like I’m dealing with people who care and want to do their best. More

The dealership was clean and efficient. The staff were friendly and helpful. As always, a great experience. The staff were friendly and helpful. As always, a great experience. More

Best car buying experience of my life. No high pressure, no lies, and everyone we encountered was friendly and helpful. James Whitten was ultimately the salesperson that assisted in the No high pressure, no lies, and everyone we encountered was friendly and helpful. James Whitten was ultimately the salesperson that assisted in the final decision. He listened and didn’t try to put me in a car that didn’t have the features I preferred. More

Great service, friendly and helpful staff. Shouldn’t force folk to write 15 words for review Shouldn’t force folk to write 15 words for review More

Paula Clemons is a superb service rep - smart, efficient and y trustworthy. Service is expedited and well coordinated. and y trustworthy. Service is expedited and well coordinated. More

Outstanding service, as always! Friendly, courteous representatives. Kept informed the entire time, Finished on time. Friendly, courteous representatives. Kept informed the entire time, Finished on time. More

They promised to send me a touch up paint for my car a month ago and of course it hasn’t showed up yet?? Gary Papp month ago and of course it hasn’t showed up yet?? Gary Papp More

Quick pleasant deal, Jeff had everything ready when I arrived, financial services was excellent and technical support perfect . I highly recommend the lexus dealer in Atlantic in Jax as it is a best! J arrived, financial services was excellent and technical support perfect . I highly recommend the lexus dealer in Atlantic in Jax as it is a best! Jeff listened to what I wanted for car and delivered! Perfect! More

Disappointed…. can’t compare to the friendly, elegant Lexus of Hilton Head…..felt as though I was in a ford dealership….appt was not recorded, interaction with Paula can’t compare to the friendly, elegant Lexus of Hilton Head…..felt as though I was in a ford dealership….appt was not recorded, interaction with Paula and cashier so unfriendly, officious….food offerings the only positive point. Car barely cleaned, debris still on floor, windows cloudy, will not return. Lexus at one time meant luxury….friendliness, pride- fullness ….. what happened? More