Lexus of Jacksonville
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 738 reviews
Throughout my visit, the employees were friendly and courteous. My service consultant, Patricia Conrad, was extremely helpful and kept me informed throughout the time my vehicle was being serviced. Tha courteous. My service consultant, Patricia Conrad, was extremely helpful and kept me informed throughout the time my vehicle was being serviced. Thank you, Patricia! More
I just bought an TX350 from Lexus of Jacksonville. Shannon Peek made it a great experience, Patiently answering every question and guiding me thru the experience. Thanks, Shannon! Shannon Peek made it a great experience, Patiently answering every question and guiding me thru the experience. Thanks, Shannon! More
Very confusing web site. Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like l Service can't book web specials. Misleading rental terms. No one greeted me when i walked in Had to break up chatting staff to get help. Like lexus, on 3rd one. Dealer has potential to be great. Needs sharper mgt. More
I like to use this dealership because Jennifer the service advisor is very knowledgeable to her job assignments and gives the customer excellent service. service advisor is very knowledgeable to her job assignments and gives the customer excellent service. More
Brought car in for inspection ( no appointment). Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. Explanation given, recommendation followed. Clean car delivered. Even had breakfast. Service consultant (Paula) is the best. Won’t go anywhere else. More
Enjoyed working with Jeff and Vika. I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was ver I was a bit confused about buying a car but Jeff quickly figured out what I was looking for and promptly showed me all the inventory. He was very patient and helpful, answered all my questions. Vika explained all the services available and helped me understand them. She was very patient also. More