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Lexus of Jacksonville

Jacksonville, FL

4.8
738 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 738 reviews

January 25, 2025

Second time getting a new Lexus with Philip Martin and he was absolutely amazing on both deals More

by Lisa Hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia
Jan 27, 2025 -

Lexus of Jacksonville responded

Lisa, we are glad to hear that Philip has been fantastic to work with. Thanks for choosing Lexus of Jacksonville for both purchases!

January 25, 2025

It is always a pleasure working with all the associates at this dealership. Zack is always friendly with everyone he talks to. He got us squared away with our service and loaner car. This dealership runs l More

by Robert Browning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Becker
Jan 27, 2025 -

Lexus of Jacksonville responded

Robert, thank you for sharing your positive experience with us at Lexus of Jacksonville! We're delighted to hear that Zack and the team provided excellent service. Enjoy those comfortable long-distance trips in your 350 NX!

January 13, 2025

From the time I arrived at the dealership, I was greeted with a smile and professionalism. The lounge area was welcoming and to have breakfast available was unheard of. I can’t say enough about the wonderfu More

by kathykent91nophun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jan 13, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your experience with us at Lexus of Jacksonville, Kathy! We're delighted to hear that our team made you feel welcome and comfortable during your visit. Enjoy the ride, and we hope to see you again soon!

January 13, 2025

Lexus Jacksonville, Fl and Paula the service rep provided excellent service. Paula is the best!! More

by lmousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemons
Jan 13, 2025 -

Lexus of Jacksonville responded

Thank you for the positive feedback about your recent visit to Lexus of Jacksonville!

January 11, 2025

On time service excellent customer relations. Follow up to service is timely and complete thanks More

by ccdasd98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clemons
Jan 13, 2025 -

Lexus of Jacksonville responded

Here at Lexus of Jacksonville, we are always thankful for positive feedback from our customers. Thank you!

January 04, 2025

Service was great. Everyone was very nice. And, prompt service. Very pleasant place to have service done. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry, khai
Jan 06, 2025 -

Lexus of Jacksonville responded

Terri, we're delighted to hear you had a pleasant experience with our team at Lexus of Jacksonville. Thank you for the kind words and we look forward to serving you again!

January 01, 2025

I wanted to thank Jennifer for her excellent help and timely service. Keep the excellent service. Thank you. More

by sandspowers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 02, 2025 -

Lexus of Jacksonville responded

Thank you for the kind words about Jennifer and our team at Lexus of Jacksonville! We're delighted to hear that her service met your expectations. We look forward to serving you in the future!

December 21, 2024

Short handed this morning. My first service visit with this dealership. Eventually I found my service advisor, Zack. He apologized and from that point, the visit went well. Goo More

by mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack 5+
Dec 26, 2024 -

Lexus of Jacksonville responded

Mike, thanks for your patience during your first service visit at Lexus of Jacksonville. We're glad to hear Zack turned things around and made it a positive experience. We appreciate the feedback!

December 17, 2024

I like this dealership because of your outstanding service manager Paula Clemons, who has been outstanding for me over the years as well as people I have recommended to her. More

by Lennygraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemons
Dec 18, 2024 -

Lexus of Jacksonville responded

Lenny, we're delighted to hear that Paula has consistently provided outstanding service at Lexus of Jacksonville. Thank you for your continued support and recommendations!

December 12, 2024

I chose to wait for my 40,000 mile service and enjoyed my visit. The dealership was busy but staff was friendly and patient. Ms Becker was very helpful and took the time to describe what service was required More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
Dec 13, 2024 -

Lexus of Jacksonville responded

Ken, we're delighted to hear that the team at Lexus of Jacksonville made your service visit enjoyable! It's great you found a comfortable spot to get some work done while waiting. Thanks for sharing your experience with us!

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