
Lexus of Jacksonville
Jacksonville, FL
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I just had my first service on my new Lexus at Lexus Of Jacksonville and my advisor was Joshua. He was very friendly, knowledgeable, efficient courteous, and answered all of my questions. My car was servic Jacksonville and my advisor was Joshua. He was very friendly, knowledgeable, efficient courteous, and answered all of my questions. My car was serviced promptly and I was sent a video of the service technician in action while I was having a free breakfast at their luncheonette. The total experience was very pleasurable and I would highly recommend Lexus Of Jacksonville to anyone. More
Zach was prompt, very courteous and efficient. My tech was also incredible— I had numerous questions because it was a new car and he answered everything perfectly, that even I could understand, a My tech was also incredible— I had numerous questions because it was a new car and he answered everything perfectly, that even I could understand, and I’m very happy with all the service I received More
My advisor Raymond was friendly, knowledgeable, and a professional staff member. He provided prompt excellent service and follow-up. It was a pleasant and accommodating.experience. professional staff member. He provided prompt excellent service and follow-up. It was a pleasant and accommodating.experience. More
Panel warning light came on while driving my vehicle. Sought service without appointment at Lexus of Jax. Raymond Sarmiento reviewed issue. Service team identified and made repairs while I waited. In add Sought service without appointment at Lexus of Jax. Raymond Sarmiento reviewed issue. Service team identified and made repairs while I waited. In addition, upcoming service requirements were also addressed. More
Sales and Service were very informative, knowledgeable and understanding of our concern about repair or replacement of 2012 Lexus 460. Rosemond Lucombe, Sales Associate, guided our process that led to pur and understanding of our concern about repair or replacement of 2012 Lexus 460. Rosemond Lucombe, Sales Associate, guided our process that led to purchase of 2024 Lexus ES. We have owned Lexus for over 30 years so we are very familiar with the product. We are also familiar with Lexus of Jacksonville. Because of our knowledge and Rosemond’s understanding, we completed our evaluation and purchase in one day. We look forward to a continued good experience with service. We do recommend Lexus and the Lexus of Jacksonville dealership. More