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Lexus of Jacksonville
Jacksonville, FL
780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 780 reviews
October 18, 2025
Restoring 99 SC400, went to Lexus of Jax. Atlantic Blvd. Needed headlight aiming, Brake stop, brake lights weren’t turning off, also asked them to check odometer speedometer. They kept it a w Atlantic Blvd. Needed headlight aiming, Brake stop, brake lights weren’t turning off, also asked them to check odometer speedometer. They kept it a week and didn’t fix anything, not even a diagnosis. Don’t ever take your Lexus there. Find a good mechanic you can trust. Lexus of Jax will rip you off. To expensive and always oversell you on repairs you don’t need. Larry was of absolutely no help and he is the head of the mechanics. Didn’t get the job done. THAT’S A FAIL IN MY BOOK! More
by sathans
Employees Worked With
Henry service dept. Useless
October 06, 2025
I noticed I was not treated the way other customers was given warm hospitality and even a single smile come out of him. I was the last to be answered even though I was there before some other people. . Mor given warm hospitality and even a single smile come out of him. I was the last to be answered even though I was there before some other people. . More than 3hrs for all change as was told by him. And my was not cleaned inside even though was a complimentary. More
by bolajif47
Employees Worked With
Can’t remember
October 04, 2025
Great atmosphere high positive energy throughput the dealership. Raymond was professional with beautiful smile the entire time keeping me informed with progress. dealership. Raymond was professional with beautiful smile the entire time keeping me informed with progress. More
by Ladyjetskier
Employees Worked With
Raymond
September 18, 2025
Shannon Peek was a great salesman! He explained everything about the car we were interested in. He didn’t pressure us. Was extremely thorough and made sure we understood the whole proc He explained everything about the car we were interested in. He didn’t pressure us. Was extremely thorough and made sure we understood the whole process, and kept us up to date on when the car would arrive. We highly recommend him. More
by Anonymous
Employees Worked With
Shannon Peek
August 30, 2025
George was very accommodating and responsive to complete my service in a timely manner! I had a limited amount of time and he did everything in his power to get me in and out as quickly as he could. my service in a timely manner! I had a limited amount of time and he did everything in his power to get me in and out as quickly as he could. More
by Sunshinenthemorn
Employees Worked With
George in service
August 21, 2025
Excellent service. My car was serviced on schedule and I was provided a loaner car to use. Larry is a well experienced, professional and cordial Service Rep. who always My car was serviced on schedule and I was provided a loaner car to use. Larry is a well experienced, professional and cordial Service Rep. who always does a great job. More
by Mike
Employees Worked With
Larry Berry
