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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,649 Reviews

4,649 Reviews of Lexus of Henderson - Service Center

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October 16, 2024

Horrible. Been in twice still not fixed. But paid $1000, poor response. I would not recommend this t More

by compdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
October 16, 2024

Always friendly, and fast. You drive up and are greeted immediately then escorted into the service area. All the amenities are there, snacks, coffee, water etc. I love the text More

by CONNIE L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
October 15, 2024

Pleasant, helpful and relatively efficient I’ve been bringing my Lexus vehicles to you for years and have been pleased with the service. I’ve never been happy with your sales team, so purchase my cars More

by Forgma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

I really liked this dealership. Extremely clean and very nice. Stephen my service advisor was very professional and informative. Tito in the sales dept. was very helpful as well. Th More

by mddusek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service, Tito in sales.
October 14, 2024

Alex greeted me at the front. He is always friendly & welcoming. James was my service agent. He found me in the waiting room & sat down & explained to me what they will doing to m More

by teesakaguchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gumina
October 13, 2024

I love going to lexus of henderson for all my car needs. The staff are always friendly and greets me with a smile. My service agent, Tyler, is very informative and professional. I highly recommend More

by Lynzers43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
October 13, 2024

As always the best. Kind, professional, always on time. Steffen very patiently explained everything about the service. More

by rajkabeba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Great experience and competent help. Was a little disappointed they washed my car though I requested it not be washed. Prior it was only hand washed so disappointing that it’s now been t More

by Adamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

They were able to fix my backseat air conditioning problem and offered me a loaner vehicle. I truly appreciate the loaner car so I could complete my work obligations without interruptions. More

by llrino1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen service manager
October 12, 2024

David was very nice. Everything went very smoothly. When I picked up my car it was ready for me with no wait. Mats were covered and kept clean. I would recommend Lexis o More

by Mary Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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