5,068 Reviews of Lexus of Henderson - Service Center
Quick turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to w turnaround in work that was done. All is well now with recall problem fixed as well as first year vehicle service. Stephen Diem was a delight to work with. Great job Lexus! More
Great Service I live way north of the city but will make the drive to Lexus of Henderson. David Torrella ensures everything is taken care of with my vehicle. He is I live way north of the city but will make the drive to Lexus of Henderson. David Torrella ensures everything is taken care of with my vehicle. He is very attentive and provides great customer service! I am in and out in no time and it doesn’t feel like you’re waiting very long with the available comforts in the waiting areas such as complimentary snacks, beverages, different seating options (couch, chairs, tables, desks), etc. More
service easy dropping car off, easy picking car up. everyone was friendly, knowledgeable, eager and quick to help. thank you for a positive experience. easy dropping car off, easy picking car up. everyone was friendly, knowledgeable, eager and quick to help. thank you for a positive experience. see you in 6 months. More
Excellent Service Stephen helped me all the way from start to finish. He updated me on the status of the service. Service car was a big help for me to go to work. Stephen helped me all the way from start to finish. He updated me on the status of the service. Service car was a big help for me to go to work. More
Great experience. Jay does a great job. Superb communication. Sets expectations. Executes quickly and effectively. Cares about outcomes. Friendly. Prompt. Great g Jay does a great job. Superb communication. Sets expectations. Executes quickly and effectively. Cares about outcomes. Friendly. Prompt. Great guy! Looking forward to next interaction. More
the best service Jay is a great guy to work with. He listened to my problem and helped me to get it fixed. My Lexus is like new again. Jay is a great guy to work with. He listened to my problem and helped me to get it fixed. My Lexus is like new again. More
Best of the Best Lexus of Henderson is the best dealership in the Las Vegas area. David Torrella goes above and beyond to provide his customers the fastest and best s Lexus of Henderson is the best dealership in the Las Vegas area. David Torrella goes above and beyond to provide his customers the fastest and best service. He is and has been a gentleman and a caring individual. M More
Stellar customer service Came in very stressed over tow truck delay of over 4 hrs and when walking in I was immediately addressed and assisted with the utmost stellar customer Came in very stressed over tow truck delay of over 4 hrs and when walking in I was immediately addressed and assisted with the utmost stellar customer service More
We are from out of state for our first 5000 mile check up Really large service area, but I felt like I didn't belong there. first after, checking the car in for my appointment I was pointed to the door to wai Really large service area, but I felt like I didn't belong there. first after, checking the car in for my appointment I was pointed to the door to wait. soon after, waiting in a 4 chair area a man called my name and I followed him to his office to sigh some service forms and then directed me for a hour wait. After awhile a friend texted me and informed that there is a bigger lounge if I walk through the dealership. finally after a hour I returned to the 4 chair area to see my car was really. Not Impressed More
Great Service! Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car tha Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car that we have bought here and plan on buying more in the future! More