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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,645 Reviews

4,645 Reviews of Lexus of Henderson - Service Center

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October 16, 2024

friendly and efficient—- i love my lexus! Idea: a nice token of appreciation to customers would be to gift us with an allotment of gas for specific checkups or services ($10-$15ish) More

by wendy.wolk1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Thank you as always for being friendly and helpful, great service each time. Thank you Tyler! More

by maralsneade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, service manager
October 16, 2024

The dealer is very nice inside and the customer service is excellent. They also have a good selection of snacks while you wait too! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
October 16, 2024

Stephen Biem is excellent service manager that really embodies Lexus brand. Definitely will be coming back here for the next service. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

great customer service! Tyler and his team knock it out of the park and had great communication More

by CDAUM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
October 16, 2024

Clean, knowledgeable team working well together. Customer service are well stocked. Maker out of order More

by maxfellner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Horrible. Been in twice still not fixed. But paid $1000, poor response. I would not recommend this t More

by compdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
October 16, 2024

Always friendly, and fast. You drive up and are greeted immediately then escorted into the service area. All the amenities are there, snacks, coffee, water etc. I love the text More

by CONNIE L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
October 15, 2024

Pleasant, helpful and relatively efficient I’ve been bringing my Lexus vehicles to you for years and have been pleased with the service. I’ve never been happy with your sales team, so purchase my cars More

by Forgma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

I really liked this dealership. Extremely clean and very nice. Stephen my service advisor was very professional and informative. Tito in the sales dept. was very helpful as well. Th More

by mddusek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in service, Tito in sales.
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