Lexus of Henderson - Service Center

During my visit to Henderson Lexus, I had an outstanding experience, thanks to the professionalism and care of service manager David. From the moment I arrived, David made sure I felt welcomed and well-info experience, thanks to the professionalism and care of service manager David. From the moment I arrived, David made sure I felt welcomed and well-informed about the service process. He took the time to thoroughly explain the work my vehicle needed, answered all my questions with patience, and kept me updated throughout the day. His attention to detail and commitment to customer satisfaction were evident, ensuring that my car was serviced promptly and efficiently. The team’s expertise and David’s personable approach left me feeling confident and valued as a customer. It’s rare to find such a seamless and pleasant experience when dealing with vehicle maintenance, but David and the Henderson Lexus team truly exceeded my expectations. More

The service department at Lexus of Henderson is top-notch! Dave, my service advisor, was incredibly knowledgeable, friendly, and made sure my car was taken care of promptly and professionally. The top-notch! Dave, my service advisor, was incredibly knowledgeable, friendly, and made sure my car was taken care of promptly and professionally. The waiting area was clean and comfortable, and they even offered me complimentary coffee and snacks. I highly recommend the Lexus of Henderson service department for anyone looking for exceptional service and a pleasant experience. More

Kim was my salesperson and she was wonderful and patient as I tested several vehicles before making my final choice. as I tested several vehicles before making my final choice. More

The agent did not know how to deal with the issue. I found a solution on YouTube and I know I what I must do. Apparently the new replacement battery I had was old and the second fob had not been used I found a solution on YouTube and I know I what I must do. Apparently the new replacement battery I had was old and the second fob had not been used in 4 years so that battery was old too. I will get two new ones tomorrow and prove this theory More

We have been using Lexus of Henderson for many years and have always received the very best service possible! The service representatives are knowledgeable and helpful. Our experiences have always been pos have always received the very best service possible! The service representatives are knowledgeable and helpful. Our experiences have always been positive! More

Staff, location and service department are very top notch. Pleasant experience and they have great snacks in the waiting room. Don't expect to be there long so grab a danish, mint and a coffee. Rest ea notch. Pleasant experience and they have great snacks in the waiting room. Don't expect to be there long so grab a danish, mint and a coffee. Rest easy, you'll leave happy More

Easy to make an appointment. Their staffs are very friendly and helpful. My car maintenance advisor is very knowledgeable, prompt honest and very professional. Their staffs are very friendly and helpful. My car maintenance advisor is very knowledgeable, prompt honest and very professional. More

Expected Lexus to be an honorable and prestigious dealership. Saddened to experience first hand just like many out there. dealership. Saddened to experience first hand just like many out there. More

I was very well taken care of, every step of the way, with kindness and efficiency and the whole team worked together. . with kindness and efficiency and the whole team worked together. . More

Horrible service no honor in warranty has denied all my requests toyota has more honor requests toyota has more honor More