4,668 Reviews of Lexus of Henderson - Service Center
Attentive service Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were committed to solving the problem. More
Regular service, maintenance My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointm My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointment. More
Great service My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to My service mgr. John is a true professional. He knew about my car. Completing the oil change in less than one hour. Car was washed and ready to go as promised. Thank John you are the best. Don kauffman More
My service appointment was on time and the work was quick The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged $300 for about 90 minutes of work :( More
Always a pleasure Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right. More
Lexus of Henderson delivers! Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regu Service department at Lexus of Henderson delivers five star service for all of our vehicles.. Ask for David Torella- he has always helped us with regular service and friday afternoon emergencies. He is very professional and friendly. David explains our options and needs. It has helped us keep our vehicles in great condition over the years. More
Good work I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the ve I quick visit to the Lexus of Henderson dealer got my recall work done, with a couple of other items that had been plaguing me ever since I got the vehicle. For free, and they filled my gas tank (plus the usual carwash) to boot. More
Certified RX350 Battery Failed Too Soon My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night a My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night and was immediately attended to the following morning. Dealership in Henderson is much spacious than the Las Vegas facility where I got it from. Staff were friendly no doubt ... but since it’s a battery warranty issue, it took 2 hours to get it done. All told, good experience. Batteries typically only last two years in our dry dessert climate so I’m wondering why they didn’t replace it automatically when this previously leased vehicle was returned after two years. More
Check Engine Light Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god job! More
Amazing experience Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John M Thank you everyone at LEXUS of Henderson for being so helpful and friendly. From first getting my car with Tito to getting my car serviced with John McLachlan, everything was just amazing. Thank you! ?? More