Lexus of Henderson - Service Center

Great service department! They keep you updated and send you messages when service is needed. They have a very nice lounge with coffee and water and treats while you’re waitin They keep you updated and send you messages when service is needed. They have a very nice lounge with coffee and water and treats while you’re waiting for your car to be serviced. More

Was great! Really enjoyed the service! Everyone is kind and friendly :)… appreciated the service agent talking me through how to use the loaner vehicle, which m Really enjoyed the service! Everyone is kind and friendly :)… appreciated the service agent talking me through how to use the loaner vehicle, which made it easier when driving it. Thanks! More

They worked as hard and fast as they could help with my battery dilemma. apparently they had no loaner vehicles, but they did take care of my transportation to and from my home and back to the dealership. battery dilemma. apparently they had no loaner vehicles, but they did take care of my transportation to and from my home and back to the dealership. They had my vehicle squared away and ready to go. More

Best service. Prompt & courteous people.Best lounge area to relax and sip coffee while waiting.I love Lexus! Prompt & courteous people.Best lounge area to relax and sip coffee while waiting.I love Lexus! More

We bought a new Lexus rx 350h and the experience was absolutely wonderful. Kenny was our salesman and was professional and personable. He was friendly and knowledgeable and is an asset to your comp absolutely wonderful. Kenny was our salesman and was professional and personable. He was friendly and knowledgeable and is an asset to your company. Sirui helped get things moving along and Bill in finance was quite a character. Everyone we interacted with was friendly and welcoming. More

Service Tyler and Steve are fabulous. A little pricey but what dealer isn’t. Thanks. A little pricey but what dealer isn’t. Thanks. More

Lexus of Henderson is a very clean and professional place. Everyone that I came in contact with is very helpful. They keep you updated on what’s happening with your car. Recommended the dealership to o place. Everyone that I came in contact with is very helpful. They keep you updated on what’s happening with your car. Recommended the dealership to other people. More

David & James provided exceptional service. I was well taken care of. Will be back again. I was well taken care of. Will be back again. More

Disappointed with recent service. Over an hour for oil change. Instructed no air filter or cabin filter and still well over an hour. Never received a report on brakes, tires etc. This Over an hour for oil change. Instructed no air filter or cabin filter and still well over an hour. Never received a report on brakes, tires etc. This is the second review I’ve completed. My question is WHY! No response from the dealership. As I stated in my other review we were looking at new vehicles on the lot and showroom and NEVER had a sales representative come up to us. Maybe need to change. Had owned 2 other RX’s, 1 GX and 1ES. Very Disappointing More

Great service from service writer to service personnel! Professional and quick service is always provided at every visit. Professional and quick service is always provided at every visit. More