4,663 Reviews of Lexus of Henderson - Service Center
Good sales agents. Minimum time in the place from entry to leaving with new vehicle. Next vehicle will be purchased at same. Minimum time in the place from entry to leaving with new vehicle. Next vehicle will be purchased at same. More
Easy to schedule service. Convenient to check in. Very professional greeting, communication, and service. Everyone there is very very good!! Convenient to check in. Very professional greeting, communication, and service. Everyone there is very very good!! More
James in service is great. The snacks are awesome. But I came from Newport Beach, Ca, and their location is gorgeous & hard to compete with. My most recent trip to Henderson de The snacks are awesome. But I came from Newport Beach, Ca, and their location is gorgeous & hard to compete with. My most recent trip to Henderson dealer, I came for an oil change and coolant exchange. Also wanted them to tell me why my tire light was on, since the pressure was fine. I assume it is the sensors. But they did not check to see if that’s what it is, and my light is still on. More
Lexus of Henderson could not have been more accommodating from start to finish. Every department was professional and friendly. from start to finish. Every department was professional and friendly. More
Thank you John and Tito for making everything go smoothly. They found a car that I want. smoothly. They found a car that I want. More
I wanted to take a moment to share my fantastic experience during my visit to Lexus of Henderson while looking to trade in my 450h. From start to finish, the process was seamless, and I couldn't be experience during my visit to Lexus of Henderson while looking to trade in my 450h. From start to finish, the process was seamless, and I couldn't be happier with my new car! I had the pleasure of working with Tito who truly made the entire experience enjoyable. His knowledge and enthusiasm was evident from the moment we started discussing my options. Tito took the time to understand my needs and preferences, guiding me through the choices without any pressure. I felt supported and informed every step of the way, which made a significant difference. It was a long process as you were in the middle of a body style change and had extremely limited inventory. I absolutely love my new car! It’s everything I hoped for and more. The attention to detail and the quality of the new GX truly stand out, and I appreciate how well Tito helped me find the perfect fit as I had super specific requests. Additionally, I want to commend the service staff. Everyone I encountered was friendly and attentive, making me feel valued as a customer. It’s clear that your team is dedicated to providing top-notch service. I have been a customer of Lexus for many years and will continue to be thanks to your incredible service and products. It was an amazing experience and I will be sure to recommend Tito and Lexus in the future. More
Both James and Steven were so wonderful to deal with. They were able to get the job done in a timely manner. Thank you so much for your service. They were able to get the job done in a timely manner. Thank you so much for your service. More
This is second time you have texted me. We have had problems with your service dept.twice now. So were done with you all. We have had problems with your service dept.twice now. So were done with you all. More