Lexus of Henderson - Service Center

Staff was very accommodating and lounge areas were very nice. I probably could have used a little more help with the technology guy. nice. I probably could have used a little more help with the technology guy. More

Tyler and team are great, They are prepared to help you when you get there. Not much waiting time, they are considerate to your car needs! when you get there. Not much waiting time, they are considerate to your car needs! More

They are always courteous and professional from the time you arrive until you leave. The sales reps are friendly and tries to accommodate as best they can. Stephen at The Henderson location was exceptional. you arrive until you leave. The sales reps are friendly and tries to accommodate as best they can. Stephen at The Henderson location was exceptional. Also, love the complementary Lift service! More

Poor communication. This is just my second time going to Lexus(all my other cars are Toyota). I transferred to Henderson from Sahara, because they don’t seem interested This is just my second time going to Lexus(all my other cars are Toyota). I transferred to Henderson from Sahara, because they don’t seem interested in their customer. I learned my lesson, this time I told the person who took my car that this is my first time here, he was nice enough to show me around and told me that one of the advisor will talk to me soon about my service, yes, I got a text from Tyler maybe 1 hour after. I patiently waited because I know it will be a long wait. I got there at 11am, at 1330, I texted Tyler because I have not heard anything nor updated. That was the only time I got an update. I am willing to wait but I feel like I was just ignored! I have never experience this with Toyota thus I am disappointed because my expectations were higher because this is Lexus. More

I always have the best service at Lexus of Henderson. David Torrella is the best. David Torrella is the best. More

Stephen is always so cordial and professional. He can always be trusted to help us. He can always be trusted to help us. More

I've been going to this dealership for over 15 years, and they never disappoint me. I love Lexus of Henderson. I would recommend this to everyone that wants A+ service and satisfaction. By the way my advisor they never disappoint me. I love Lexus of Henderson. I would recommend this to everyone that wants A+ service and satisfaction. By the way my advisor is David, he's been the best and always on point. Lexus👍👍 More

Though I waited 3 hours, customer service was great. Thank you for fixing one tire.. Thank you for fixing one tire.. More

I arrived on time and my reservation was honored, exactly as it ought to have been. Work was done on time and for the estimated cost. I have no complaints whatsoever. as it ought to have been. Work was done on time and for the estimated cost. I have no complaints whatsoever. More

Great customer service, and the communication was awesome, they diagnosed my car correctly and I have no issues ever since. awesome, they diagnosed my car correctly and I have no issues ever since. More