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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,662 Reviews

4,662 Reviews of Lexus of Henderson - Service Center

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October 05, 2024

Was ready for me when I arrived , Waiting room very clean and fully stocked with any Snack you desired. Got me in and out in record time.. Washed and delivered my car gave me my paper work sent yeahme my More

by bobmycka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Brought my car in for breaks, came out with no alcohol r conditioning. They claim 4 motors went out and that I have to pay 4K to get it fixed. Do not reccomend More

by jamiekiely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Service advisor David was nice and friendly and answered my concerns. Will definitely come back here for my service super nice and friendly! More

by ToyotaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
October 04, 2024

Very professional, operate in a very timely manner and outstanding customer service!! 10 plus stars🌟 More

by Y1ATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Class service facility compare to all that I have dealt with. Customer waiting area is just convenient. Service advisor keeps you informed. More

by jdiwa846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Requested an alignment but didn’t really need it because car still shakes. Feel cheated. More

by ARNALDOGOMEZ_III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David in Service
October 04, 2024

The service manager was Very friendly & informative. I had to wait for an hour & 1/2. The lounge was comfortable, with coffee & snacks provided. More

by csmoore29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Brought my car in for breaks and service and picked my car up and the air was broken. Told them and they said oh it went out sorry it will be 4K to fix it. No resolve nothing. 0/10 More

by jamiekiely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Had a great experience they were fast, efficient and communicated well. I was well informed that every moment. More

by TKRONBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Very professional, knowledgeable, courteous and friendly. They are timely and on target with their repair time-line. More

by JJACKFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman, Service Manager
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