Lexus of Henderson - Service Center

My advisor was attentive and professional. My car was ready on the specified time. Very pleased with the overall experience My car was ready on the specified time. Very pleased with the overall experience More

I love working with David I feel like I can really trust him I drive across town from Summerlin to see him him I drive across town from Summerlin to see him More

Excellent. Customer service Your waiting lounge. Is amazing . service. Crew and managers. Are Very customer friendly Customer service Your waiting lounge. Is amazing . service. Crew and managers. Are Very customer friendly More

Fast service and good teamwork. Nice clean place and good coffee and snacks and I love my Lexus!! Nice clean place and good coffee and snacks and I love my Lexus!! More

I drive from Summerlin instead of the closest Lexus dealership to me as I feel so comfortable at the Henderson office and I feel their honesty is very much appreciated. dealership to me as I feel so comfortable at the Henderson office and I feel their honesty is very much appreciated. More

I'm not 100% sure of this, but it was more than just a little suspicious. I check things on my vehicle, and noticed that the tires were over inflated by 5.5lbs the entire way around the truck when it was little suspicious. I check things on my vehicle, and noticed that the tires were over inflated by 5.5lbs the entire way around the truck when it was returned. I st them back to factory spec, and did the three plus hour drive home. The next morning, my TPMS indicator was on. I checked all four again, and one was 6lbs low. I live at 7000ft, and there was a big temperature change the previous night, so I didn't think much of it, and just put some air in it. Next morning, same thing. I inspected the tire this time, and found a screw stuck in the tread. When I removed the screw to plug the tire, I noticed it looked suspiciously like a Toyota/Lexus trim screw. All I buy are 4x4 Toyota products and I've taken a few apart and put them back together. Minus the torn up head from driving on it, it's an exact match to the ones holding the rear interior panel of my FJ Cruiser in place. I find it extremely suspicious that this type of screw was in the tire, and the tires were over inflated just enough that the TPMS sensor wouldn't come on until I was well away from the dealership. I can't prove it, but reading this, wouldn't it make you a bit suspicious too? If that is what happened, they could have killed me. Over inflated tire with a screw in it, driving 3 plus hours on a 70mph highway, with drastic altitude changes is not a safe combination. I really hope that's not what happened, but when you put all of the pieces of the puzzle together, well, I'm sure you understand why I would be a bit suspicious. More

James is quick and responsive to our needs! … we surely recommend this dealership to our friends and family!… we are happy we choose Lexus of Henderson and not mentioning their coffee shop feel … we surely recommend this dealership to our friends and family!… we are happy we choose Lexus of Henderson and not mentioning their coffee shop feel in the lounge!… James is an asset to your company!… Thank you 🙏 More

It is always a pleasure to work with Tyler in service. He is kind and never pushy He is kind and never pushy More

This is my second time buying a vehicle through Lexus Of Henderson and I’ve had good experiences both times. Thank you Kim Tran for my latest purchase! Henderson and I’ve had good experiences both times. Thank you Kim Tran for my latest purchase! More

Professional and prompt from the moment you pull in. The lobby is comfortable and they are great with communication. The lobby is comfortable and they are great with communication. More