Lexus of Henderson - Service Center

Everyone treats the customers great. Enjoy having a cappuccino while waiting. I love that they wash my car also. Enjoy having a cappuccino while waiting. I love that they wash my car also. More

A very bad mistake on the purchase date was made in the EDRS! Instead of year 2024 someone typed in 2021. Upon online registration I saw a charge of $4000+. Being from out of town I had thought Nevada’s EDRS! Instead of year 2024 someone typed in 2021. Upon online registration I saw a charge of $4000+. Being from out of town I had thought Nevada’s registration was much more expensive than California and New York! I almost paid it. Good thing I checked the detailed charges and saw some items indicated penalty and late charges, etc. Puzzled, I immediately stopped the online process and went to DMV to clarify. That’s when I was told about the wrong date. More

Dealership has great employees willing to help you in every way possible with your vehicle. We love this place. every way possible with your vehicle. We love this place. More

Had an appointment. No set appointments accepted. Wait time was ridiculous. I had to wait 3+ hours for a first time 5000 service. Time to find another option. No set appointments accepted. Wait time was ridiculous. I had to wait 3+ hours for a first time 5000 service. Time to find another option. More

A little expensive but its running better in areas i didn't expect. At the price they could have updated GPS mapping. didn't expect. At the price they could have updated GPS mapping. More

Service is perfect staff treated me like family best service department I’ve ever been to service department I’ve ever been to More

Service staff is very helpful and they will always ask if I need anything else after I pick up my vehicle. If I do request additional help I’ll receive a call back within the hour. I can’t ask for anything I need anything else after I pick up my vehicle. If I do request additional help I’ll receive a call back within the hour. I can’t ask for anything better than that. More

Friendly, knowledgeable and prompt service. 12 v Battery on Es-300 was dead. Cost exceeded estimate by quite a bit despite discounts. 12 v Battery on Es-300 was dead. Cost exceeded estimate by quite a bit despite discounts. More

From my first contact to the delivery of the car it was seamless. Professional, courteous and knowledgeable describes my experience. seamless. Professional, courteous and knowledgeable describes my experience. More

Great service department! They keep you updated and send you messages when service is needed. They have a very nice lounge with coffee and water and treats while you’re waitin They keep you updated and send you messages when service is needed. They have a very nice lounge with coffee and water and treats while you’re waiting for your car to be serviced. More