Lexus of Henderson

Great Service! Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car tha Always treated well at Lexus of Henderson. David Torrella is like family! He is wonderful to work with. Service is fast and efficient . Fourth car that we have bought here and plan on buying more in the future! More

Superior Service Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was neede Marvelous experience with scheduled maintenance. It was fast, efficient & very customer focused. "Farmer simple" explanations of what work was needed and had been completed after it was accomplished. Comfortable waiting area. David Torrella provided an exceptional customer experience More

Service visit Always a pleasure working with Alexis of Henderson. Jay is always extremely professional and kind and willing to take the extra steps necessary to pro Always a pleasure working with Alexis of Henderson. Jay is always extremely professional and kind and willing to take the extra steps necessary to provide a positive experience. More

Great Service We had to get a car door painted and we received a loaner, which was greatly appreciated. Steve the Service Rep was very courteous, and professional. We had to get a car door painted and we received a loaner, which was greatly appreciated. Steve the Service Rep was very courteous, and professional. He was concerned about the customer and lept us appraised of status. We love Lexus and this experience added to our trust. I would like to acknowledge Debbie, Lexus' front line appointments person. We have known her for years and she continues to provide us exceptional service. More

Great job! Stephen is a great job explaining service and re-call items for my car! Everything worked out time wise so overall I was very pleased. Stephen is a great job explaining service and re-call items for my car! Everything worked out time wise so overall I was very pleased. More

Tech mechanic wrong evaluation 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. 2 to 3 weeks process to fix 1 window. Loaner car smell of smoke. Mileage on paper 3X incorrect. Told 1 hr. wait which was 2hrs. More

Excellent service; timely & professional Excellent service, very timely and professional. My service rep John McLachlan was pleasant and went the extra mile to insure my needs were met. Thank Excellent service, very timely and professional. My service rep John McLachlan was pleasant and went the extra mile to insure my needs were met. Thank you. More

Great Waited for service and time promised was 2" early. Service consultant Jay Dalit was very helpful and efficient. Car wash could have been better. Win Waited for service and time promised was 2" early. Service consultant Jay Dalit was very helpful and efficient. Car wash could have been better. Windshield wasn't clear. More

Extended warranty work Customer service is unsurpassed! They want you back and it shows. My extended (non-Lexus/Toyota) warranty was about to expire and this dealership he Customer service is unsurpassed! They want you back and it shows. My extended (non-Lexus/Toyota) warranty was about to expire and this dealership held them up to the details and caught a couple things before it expired. More

Battery Vehicle would not start and gave confusing messages. Would highly recommend Lexus include a battery status meter on the instrument panel. One messag Vehicle would not start and gave confusing messages. Would highly recommend Lexus include a battery status meter on the instrument panel. One message said to contact the dealer so I had the vehicle towed. Needed a new battery which was fortunately covered by the warranty. I had to use the dealer shuttle which was a pain but quite handy. The actual dealer service was excellent. More