Lexus of Henderson

Amazing. Customer Service Everyone at Lexus of Henderson goes out of their way to make sure their customers are taken care of. David Torrella is one of the best examples of ou Everyone at Lexus of Henderson goes out of their way to make sure their customers are taken care of. David Torrella is one of the best examples of outstanding customer service. I’ve never met a more polite and accommodating individual. More

Car experience I came into the dealership to look, not purchase. My experience was positive and helped me purchase a new vehicle. People were professional and help I came into the dealership to look, not purchase. My experience was positive and helped me purchase a new vehicle. People were professional and helpful. More

Service Everything went good for my first service. They were accommodating on time & Jayce answered several questions after my service. Dealership is nice & c Everything went good for my first service. They were accommodating on time & Jayce answered several questions after my service. Dealership is nice & clean. Waiting room has snacks & TV. Makes time go by fast. Glad I got my Lexus from this dealership. Thank you! More

Not satisfied The sales agent did t explain the full details of the vehicle for example what comes with the vehicle like Sirus, Lexus Enform etc. WiFi,. The last e The sales agent did t explain the full details of the vehicle for example what comes with the vehicle like Sirus, Lexus Enform etc. WiFi,. The last experience was awesome, my car wasn’t even filled with gas. I was told my registration would be mailed out on a certain day and when I called a week later they were barely mailed out two days earlier. I shouldn’t have to wait that long, I could have cake to pick them up. I was told I would get a key holder cover didn’t get one or two. Sales agent needs some improvement More

Awesome job Jay is amazing and one of the nicest guys Inhave met. He is extremely knowledgeable and courteous. I also think you have a great area for guests with Jay is amazing and one of the nicest guys Inhave met. He is extremely knowledgeable and courteous. I also think you have a great area for guests with coffee and refreshments. More

David and team offer amazing and efficient service I appreciate Lexus and the pride they take in both their product and service. I have been with Mercedes prior and dreaded going into the dealership. I appreciate Lexus and the pride they take in both their product and service. I have been with Mercedes prior and dreaded going into the dealership. My experience has been so fantastic from the day I purchased my car and I actually look forward to seeing David and team in the service department. More

Great service The service I receive every time I come to Lexus is out standing. Tyler Heishman is very attentive and takes care of my needs and concerns everytime I The service I receive every time I come to Lexus is out standing. Tyler Heishman is very attentive and takes care of my needs and concerns everytime I have come in from simple oil changes to other major work. Thank you Kwxus for your excellence. More

Tyler was awesome as always!!! Tyler is always so friendly and easy to work with. The service was painless and fast. As always, the cookie was delicious as well. Thank you! Tyler is always so friendly and easy to work with. The service was painless and fast. As always, the cookie was delicious as well. Thank you! More

6 months maintenance Nobody tried to explain to me what was done or what kind of maintenance was performed. I was expecting to be met by the service writer, but instead a Nobody tried to explain to me what was done or what kind of maintenance was performed. I was expecting to be met by the service writer, but instead a greeter gave me the paperwork to be signed and I was escorted to my car. I reviewed the performed maintenance and nothing was noted that they rotated the tires. More

Knowledgeable and Friendly All service managers are willing to help, knowledgeable, and honest. We will only bring our vehicles to Lexus of Henderson for their prompt and excell All service managers are willing to help, knowledgeable, and honest. We will only bring our vehicles to Lexus of Henderson for their prompt and excellent service! More