Lexus of Henderson

Best purchase experience ever Ray was quick to get the phone when I called. Quickly came to welcome me. Showed me the car I wanted. Thoroughly showed me all the features. The test Ray was quick to get the phone when I called. Quickly came to welcome me. Showed me the car I wanted. Thoroughly showed me all the features. The test drive was fun. This is my first Lexus so making this smooth for me was a huge thing. I am so impressed so far!!! More

Drive 500 miles, be satisfied about it! I ended up traveling over 9 hours to get the vehicle I wanted, I’ve dealt with dealerships before and always question their integrity. This was BEYOND I ended up traveling over 9 hours to get the vehicle I wanted, I’ve dealt with dealerships before and always question their integrity. This was BEYOND as they were very ethical and definitely exceeded/met expectations. I am in the business myself and I hate getting *jacked* around, they did exactly what I had hoped for and nothing I was afraid of. Much recommended as everyone there seemed to have one goal- Show how a proper dealership should be ran! More

Excellent Service! I worked with Ray Jimenez. He was knowledgeable about the cars and their features. If he did not know something he immediately called someone for I worked with Ray Jimenez. He was knowledgeable about the cars and their features. If he did not know something he immediately called someone for the answer. He was not pushy at all and the whole staff made you feel very welcomed. I had a great experience purchasing my certified pre-owned Lexus and will for sure continue to get it serviced at Henderson. More

Awesome customer service...as always. A shout out to David Torrella and Billy Kelley. These guys are GREAT. This is my 3rd Lexus and I'll keep coming back for more! Thanks again. A shout out to David Torrella and Billy Kelley. These guys are GREAT. This is my 3rd Lexus and I'll keep coming back for more! Thanks again. More

Severice was great, working with Jay Dault is a pleasure The appointment time was critical to me and Jay worked with my schedule. The turn around time was exactly what he advised and my service met all my e The appointment time was critical to me and Jay worked with my schedule. The turn around time was exactly what he advised and my service met all my expections. More

20,000 mile maintanence Overall service was great, requested for a courtesy car wash, my car was ready in less than 2 hours. When I picked up my car, I noticed that there ar Overall service was great, requested for a courtesy car wash, my car was ready in less than 2 hours. When I picked up my car, I noticed that there are footprints on the side rail near driver's door. Not that it's a big issue but it was the first thing I saw. Everything else is working great. More

New car purchase This is the 3rd Lexus purchased from the dealership and Tito Deleon has handled all the sales. We can’t say enough good things about Tito. He’s profes This is the 3rd Lexus purchased from the dealership and Tito Deleon has handled all the sales. We can’t say enough good things about Tito. He’s professional, knows his product, attentive to our needs and finances and of course looks like he just stepped out of Gentlman’s Quarterly!! More

It was a great experience thank you I was able to get an appointment right away Jhon was very helpful it was a great experience thank you love my Lexus thank you I was able to get an appointment right away Jhon was very helpful it was a great experience thank you love my Lexus thank you More

Attention To Detail Attention to detail in every aspect of customer service is what adds to a car's sense of luxury. I always appreciate the minimized wait time, apologi Attention to detail in every aspect of customer service is what adds to a car's sense of luxury. I always appreciate the minimized wait time, apologies offered for any delay, and the efficient manner this service department operates. More

You always feel prioritized. As usual, the service and communication is excellent. Service rep Jay, is always on the spot. Easy to be contacted. I take my vehicle here to Lexus of As usual, the service and communication is excellent. Service rep Jay, is always on the spot. Easy to be contacted. I take my vehicle here to Lexus of Henderson. It comes out of the shop feeling and looking like a new car. More