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Lexus of Greenwood Village

Greenwood Village, CO

4.5
565 Reviews

5150 S Quebec St

Greenwood Village, CO

80111

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Showing 565 reviews

May 30, 2023

Extremely pleased with the professional, yet friendly atmosphere. Devan was my advisor, and she exceeded my past experiences with other Lexus dealer advisors. She was friendly, knowledgeable, helpful, More

by SMatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Griffin
Jun 21, 2023 -

Lexus of Greenwood Village responded

Hi, thank you so much for your positive comments about Lexus of Greenwood Village! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2023

Excellent service, loaner program, communication, expertise. Nice comfortable building. Tire storage is a great service offering. More

by Joe.bertsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hoffman
Jun 18, 2023 -

Lexus of Greenwood Village responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Service bad Naht was my service rep Bad attitude called me a liar when I tried to challenge his claim that I told service that I am dropping off my car even though I told them I will wait for it very accus More

by andoni2950
Recommend Dealer
No
Employees Worked With
Naht
Jun 21, 2023 -

Lexus of Greenwood Village responded

Hi, we are disappointed to learn of your experience here at Lexus of Greenwood Village, but will take this opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (888) 918-4078 at your earliest convenience and we will do our best to resolve this with you.

April 15, 2023

Lexus of Greenwood Village has recently taken over the dealership from kuniLexus. I was always satisfied with the good service I got prior to this. I got excellent service once again with the new owners. More

by Dottie Cimbura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Mills
Jun 18, 2023 -

Lexus of Greenwood Village responded

Hi Dottie, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Greenwood Village! We look forward to your next visit! Take care!

April 12, 2023

John Lott is my service advisor and he is always welcoming with a smile! He’s very nice and I enjoy working with him! He’s always keeping me up to speed on my Lexus and when it will be ready for pic More

by khkpersonaltraining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lott
Jun 18, 2023 -

Lexus of Greenwood Village responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Greenwood Village. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2023

Manrique was so helpful, from beginning to end. He kept us up-to-date on the car we chose (it was in Canada when we selected it), its transit to the dealership, and then the process to completing More

by george.crain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manrique Guzman, Harold Hines
Jun 18, 2023 -

Lexus of Greenwood Village responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2023

Throughout my entire experience with the sale specialist Nicholas Hulme-Ebert, I would have to say that I was extremely satisfied with his customer service and his bright energy. He was very knowledgable ab More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hulme-Ebert, Kevin Alexander
Jun 17, 2023 -

Lexus of Greenwood Village responded

Hello Chris, we're happy you found our staff to be so supportive during your experience here at Lexus of Greenwood Village. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2023

Both Stephen Conley and Luis Ramos were extremely professional, courteous and generous with their time in answering any questions; giving detailed explanations of both context and substance on any to More

by harry howanitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Conley, Luis Ramos
Jun 17, 2023 -

Lexus of Greenwood Village responded

Hello Harry, we're happy you found our staff to be so supportive during your experience here at Lexus of Greenwood Village. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 01, 2023

John Lott and the techs took good care of me for the 5K scheduled maintenance of my 2019 LC 500. And they helped muzzle the annoying reverse/backup chime! The two guest waiting areas are a nice touch, More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lott
Apr 03, 2023 -

Lexus of Greenwood Village responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Greenwood Village! Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2023

I love Lexus' service department. Coming in for service is always an easy, smooth process. I love that I can get a loaner car if needed. The appointment scheduling on the app is a l More

by Lisa L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Navarra
Apr 03, 2023 -

Lexus of Greenwood Village responded

Hi Lisa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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