Lexus of Fremont

Used RX350 Purchase positive experience of buying my RX 350 here. recommend to every shopper stop by. very straight forward, dealer is friendly and patient, no push for m positive experience of buying my RX 350 here. recommend to every shopper stop by. very straight forward, dealer is friendly and patient, no push for making decision. More

Worst buying experience and terrible customer service Worst experience ever! Too many xxxxxxxx going on and really bad customer service as compared to other Lexus dealership. From a very disappointed cust Worst experience ever! Too many xxxxxxxx going on and really bad customer service as compared to other Lexus dealership. From a very disappointed customer (or maybe it's because I am a female). I can't even give them one star but in order to submit this I had to select one. The general manager never returned my calls. More

New Lexus RX350 purchase My experience with this dealership in buying new Lexus RX350 is very positive. Very friendly sales and customer service. After sales service is also v My experience with this dealership in buying new Lexus RX350 is very positive. Very friendly sales and customer service. After sales service is also very good. More

Purchase of our 2017 Lexus ES 300h We haven't purchased a new car in over 15 years. I wasn't looking forward to dealing with a salesman after stories that I had heard. When I got to the We haven't purchased a new car in over 15 years. I wasn't looking forward to dealing with a salesman after stories that I had heard. When I got to the dealership I was set up to talk with Eric. I explained the situation and he explained the possibilities very clearly and I became very comfortable dealing. There was none of the pressure to buy that I was expecting and He gave me a price that I though we could be comfortable with. I went and talked with my wife and came back and purchased the car. Everything went very smoothly. This turn to be a very pleasant experience thanks to Eric. Good job Eric. Wayne and Beverly Fogle More

Eric DaSilva is the best!! I'd been searching for a new car for quite some time. Looked at various SUV models - Jaguar, Land Rover, Porsche. The Lexus RX350 won hands down with I'd been searching for a new car for quite some time. Looked at various SUV models - Jaguar, Land Rover, Porsche. The Lexus RX350 won hands down with tech and safety features. And Fremont Lexus was the best dealer of ANY that we dealt with ... Because of Eric! No pressure, knowledgeable, and attentive to our needs ... From explaining car's features to going through all financing options. AND - as a woman, I totally appreciated being treated with a respect and courtesy that was sorely lacking elsewhere. I'm thrilled with my car - comfort, safety, speed - sport mode a blast and grateful to Eric for his above and beyond service! More

purchase of 2014 Lexus SC 430 Steve Koidal and his team at Magnussen made my Interstate purchase of a Lexus Convertible an enjoyable experience. Every request was granted quickly. Steve Koidal and his team at Magnussen made my Interstate purchase of a Lexus Convertible an enjoyable experience. Every request was granted quickly. Lexus perfection with customer service insured peace of mind that the used Lexus was going to be up to my professional standards. Thank you Magnussen Lexus. More

Best service and price $$$ Awesome service, never expected this type of a service from car dealers , Eric Dasilva was our sales Rep and he worked very hard to get the best Price Awesome service, never expected this type of a service from car dealers , Eric Dasilva was our sales Rep and he worked very hard to get the best Price on Lexus Rx350. Also thank you to manager Monty Singh and dan Lewis . These guys were able to beat the price of all other Lexus dealers in the Bay Area. Where able to get the price of car without walking into the dealership. And they stocked to their price . I recommend these guys ! Thank Eric for all you help More

Todd Sanders GREAT CUSTOMER SERVICE Todd is a great salesman! He's very nice, friendly, & helpful. Glad that he came out to help me when I was looking around. I love my is350 Todd is a great salesman! He's very nice, friendly, & helpful. Glad that he came out to help me when I was looking around. I love my is350 More

Excellent Experience and Customer Service! We bought our first Lexus (certified, pre-owned) just yesterday and had a wonderful experience with Todd Sanders, Fred Omar (his manager, I believe), We bought our first Lexus (certified, pre-owned) just yesterday and had a wonderful experience with Todd Sanders, Fred Omar (his manager, I believe), and Joseph Arrighi. While we were recommended by a family member to work with Fred (who has been extremely patient and friendly), we were referred to Todd since Fred was managing several other cases. We didn't know what to expect- Low and behold, Todd was an EXCELLENT salesperson, with a great balance of knowledge, pragramatism, and empathy for his customers individual preferences and situation. Not once did we feel pressurized or pushed to buy the car, and he was extremely patient and helpful throughout our long decision-making process. He worked very hard to help us check every car we were interested in on the lot, and multiple times went the extra mile by double or triple checking to see if even a marked "sold" car that we were interested in might have still been available by some chance, as we were highly interested in its features. Todd was not lazy at all, and you could tell he genuinely loves his job and wants to help people find the right fit for a car. Hence, again I'll mention he wasn't pushy for even a second and in fact was very understanding even in times of the process when we were stressed out by insurance questions and other related items. His colleague/sales manager (I believe) Fred Omar was also extremely kind. They really worked with us to give us the best price they could, and unlike other salesmen, they didn't appear stressed or rushed. They were relaxed which really made a difference and allowed us to really take our time to make a well thought out decision. After working with Todd and finally making the sale, we were referred to Joseph Arrighi who does the paperwork and the DMV stuff. Joseph himself was an excellent orator, I have never worked with another finance/paperwork person that has been so clear and detailed, making sure we understood everything about our purchase, even if the salesperson had already explained it to us. Joseph was extremely patient with us and for that we are thankful. Once the car was ready, we mentioned to Todd that a couple of items still needed to be cleaned. Though it was 10pm at night, he didn't bat an eye and immediately took the car back to have it detailed once more- in fact he insisted everything be done well before we left the hot. I suspect he did some of the follow-up tidying to the car himself, as it was late and yet he didn't complain. Honestly it was a great experience and we are thankful to have worked which such helpful people. Overall, if you ever consider Magnussen Lexus, we highly recommend the Fremont location with Todd Sanders, or Fred Omar. They will take care of you and offer excellent customer service! More

Great purchase + beautiful 4 years of service! I bought my Lexus a bit over 4 years ago with Gabe Hernandez. It was a wonderful purchase experience, with Gabe really taking care of me, not pushing I bought my Lexus a bit over 4 years ago with Gabe Hernandez. It was a wonderful purchase experience, with Gabe really taking care of me, not pushing pressure, and helping me get the right price. He even went out of his way to have the exact color of car I wanted shipped from LA!! Since then, I've been very satisfied with my car and having it serviced almost exclusively at Fremont Lexus. The service manager, Monte Munoz, is awesome and genuinely cares. He leads a team of very good service advisors who provide excellent service and have always bent over to take care of my car. As always, the dealership itself is very luxurious and nice; just being there is elevating. I highly recommend Fremont Lexus both for new purchases and service! It's a great experience with both the car and the dealership that will make life a bit easier. More