Lexus of Fremont

Great job done in a quick and professional manner without any hassle with highest level of customer satisfaction… any hassle with highest level of customer satisfaction… More

My 2016 Lexus RCF was in for repairs after it was recovered from theft on July 3, 2024 then on August 10, 2024 I was supposed to test drive my car after they fixed it and during that day my car was s recovered from theft on July 3, 2024 then on August 10, 2024 I was supposed to test drive my car after they fixed it and during that day my car was stolen at the Fremont Lexus lot before I was able to test drive it. The Service Manager Scott Howell, filed a police report and he informed me that the valley attendant saw something suspicious outside. There were multiple guys wearing a hoodie and they had a Dodge parked outside. The valley attendant went inside but did not take any action to prevent it nor informed any authorities. When he came out he saw the theives driving my car out of the lot along with the dodge car. Despite my car being stolen on their lot, Lexus of Fremont still charged my insurance $9009.17. Furthermore, they parked my car in an open lot being well aware that the passenger side of my car window was broken into previously the first time it was stolen. They did not take precautions or steps to prevent it from being stolen. My car was later found completely stripped apart!! More

I have only used Magnussen Lexus for servicing my 2007 ES 350 since I bought it new. Service has always been very satisfactory! I have never had a designated service person but requested Christina this time 350 since I bought it new. Service has always been very satisfactory! I have never had a designated service person but requested Christina this time, at the recommendation of a friend. Christina was very professional & helpful while also being friendly. I will definitely ask for her in future visits. I'm looking forward to seeing the renovations when completed. The hot chocolate is delicious. The car wash is always a major perk! Kudos to Christina & all the Magnussen group! More

Couldn’t be happier with the service from James! We so so attentive and great! We so so attentive and great! More

Great service, very attentive, reliable , punctual, and honest. Thank you so much for everything Jame. honest. Thank you so much for everything Jame. More

I was impressed with the video overview that displays the work that needs to be done. The transparency this offers to the customers helps build confidence and trust that you pay for the services needed. Th work that needs to be done. The transparency this offers to the customers helps build confidence and trust that you pay for the services needed. This is a great improvement for Lexus to make on behalf of customer service! More

Lexus Fremont has been persistently delivering good service. Easy to deal with, good customer service and great products to back them up! service. Easy to deal with, good customer service and great products to back them up! More

I worked with Brandi and she provided me with excellent customer service. He was very patient, respectful and responsive to all my questions. Management was very helpful and accommodating as well. This dea customer service. He was very patient, respectful and responsive to all my questions. Management was very helpful and accommodating as well. This dealership is very big with a large selection of cars. Overall pleasant experience and would definitely come back again. More

Kathleen has been helpful in finding my dream car and, more importantly, the specific color I wanted. more importantly, the specific color I wanted. More

I recently purchased a car from Lexus Fremont and I couldn't be happier with the experience, all thanks to Fred. From start to finish, he was incredibly knowledgeable and attentive, making the process couldn't be happier with the experience, all thanks to Fred. From start to finish, he was incredibly knowledgeable and attentive, making the process smooth and enjoyable. Fred took the time to understand my needs and guided me to the perfect vehicle. I highly recommend him to anyone in the market for a car! More