Lexus of Cherry Hill

Cherry Hill Lexus has been my dealer of choice for the past 22 years, even though I'm only three miles from another Lexus dealership. It starts at top with the General Manager who has been there from the past 22 years, even though I'm only three miles from another Lexus dealership. It starts at top with the General Manager who has been there from the begining. The sales people are not only very friendly and knoledgeable, but have bent over backwards to make the buying experience always a pleasure. No one hates dealing with sales people as much as I do, but I have never felt pressured or intimidated through the process of buying a car, and since I've purchased seven of them through the years hear, that speaks volumes. Dave McNulty has been my sales person the last few times and we can't say enough about his professionalism and knowledge. I would and have recommended this dealership to family and friends, almost all have had the same experience as us. More

I have purchase 3 cars from this dealership. Rey go above and beyond to be sure you are getting what you want at the price you want...the salesman was great I recommend him to everyone and anyone wanted to b and beyond to be sure you are getting what you want at the price you want...the salesman was great I recommend him to everyone and anyone wanted to buy a car. I find myself talking people into wanting to purchase a Lexus car. Not only was Scott wonderful when I was purchasing my car but it didn't stop there he makes sure that if and when it needs service he is there to help me set it up and make thing as smooth and fast as possible... I have owned a lot of different cars from a chevy, Lincoln to a Benz and this dealership was by far the best to deal with... Lexus of Cherry Hill Number ONE in customer service...... More

The greatest experience with a car dealership ever! I worked with Dave McNulty and I asked him so many questions and scenarios via email and phone; he always had the answers and always responded. Very k worked with Dave McNulty and I asked him so many questions and scenarios via email and phone; he always had the answers and always responded. Very knowledgeable and experienced in all facets. This is the first Lexus I've ever owned and WOW!!! what a car! This took a long time to come to fruition but there was no pressure or manipulative tactics... it was my decision about exactly what I wanted. I didn't continue on until I had all my questions, doubts, insecurities solved and I felt comfortable with the deal. Hopefully the beginning of a long, long business friendship. More

Scott was straightforward and knowledgable about the car. He made sure we were able to use several incentives and then was able to craft a lease on very good terms. Scott's gentle persistence allowed us to c He made sure we were able to use several incentives and then was able to craft a lease on very good terms. Scott's gentle persistence allowed us to cut short our shopping and drive off in a new Lexus. More

Dave McNulty has always helped me with my car purchases at Lexus of Cherryhill and has been willing to provide as much help and assistance as possible. Dave McNulty has also sold my parents two Lexus vehi at Lexus of Cherryhill and has been willing to provide as much help and assistance as possible. Dave McNulty has also sold my parents two Lexus vehicles as well and I look forward to working with him in the future with my next purchase soemtime in the recent future. More

This review is my honest appraisal of why I've gone back to Lexus of Cherry Hill three times, and purchaced a new RX model each time. It is very important for me to know and trust the sales people when mak to Lexus of Cherry Hill three times, and purchaced a new RX model each time. It is very important for me to know and trust the sales people when making a large investment. I am 69 years old, and in my years, I've never purchased an automobile from anyone that I've trusted more than Jack McCartney and Scott Feller. The quality of this 2011 RX 350 is out of this world, and so is dealing with these two very professional and competent Lexus representatives. I will be back again in 3 or 4 years for a new RX 350, and hopefully I will have the pleasure of dealing with them again. My rating for the Lexus company and product line, and in particular, this dealership is an A+. Respectfully, Fred Letterio More

The service received was superb. The two employees we interacted with were professional, knowledgable and extremely friendly. There was no pressuring like we experienced at other dealers. The price was e interacted with were professional, knowledgable and extremely friendly. There was no pressuring like we experienced at other dealers. The price was excellent and extremely fair as we checked it on blue book and Edmonds. I will be continuing to go to Cherry Hill Lexus for future purchases! More

Bought our second Lexus RX, this time a 350 (from the Used Car Sales Manager). Car was not in perfect condition or fully detailed on day I bought it (a different sales person on day of pick-up), so I had Used Car Sales Manager). Car was not in perfect condition or fully detailed on day I bought it (a different sales person on day of pick-up), so I had to wait for first oil change at dealer to get remaining items taken care of. No one told me that you had to schedule almost a month in advance to get a loaner car dropped off. Finally got my car back after four weeks. When car was delivered, I noted that there was still a small area (chip) on newly repainted door jam where I could see through to black metal or undercoat, and new small hole on the inside of the door in top vinyl covered area below window. The bare footprints on inside of rear hatch window that were there when I picked up the car at purchase were still there. I expected a better repair/paint job and care of the car from a Lexus dealer. The fact that it was never detailed properly before original delivery on day of purchase, and still has not been detailed properly, is very disappointing. I have heard from others that this dealer has a poor reputation, working on volume instead of customer service. My experience so far puts me in full agreement. The people who work in service and the body shop seemed very nice, but the quality of work just isn't there. Find a better dealer. More

We went in to look at a new RX350. Dave was recommened by our son, who had bought a car from him last year. He was so great to work with. I thought I new what I wanted but he took his time with us , exp by our son, who had bought a car from him last year. He was so great to work with. I thought I new what I wanted but he took his time with us , explaining all the options and I ended up buying something I thought I didn't want, but ended up to be just what I needed. Dave listened to me and showed me all the options. We just bought the car today and I know I will have many questions over the next few weeks, but I feel sure Dave will be there to help me. I wanted a full service dealership and I think I found it. So far my experience has been great and it is all due to Dave. Lexus of Cherry Hill should be so proud to have him as an employee. Kim Tickner More

Dave was my salesman. He took his time and explained and demonstrated how the vehicle operated and all the options.Dave was very detail oriented and explained the warranty that comes with a Lexus. The other demonstrated how the vehicle operated and all the options.Dave was very detail oriented and explained the warranty that comes with a Lexus. The other staff members were also very friendly and helpful.The dealership was very clean and customer friendly. More